Time & Attendance Advisor

Job description

Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. About the role As a Time & Attendance Advisor , you will support and optimise our time-tracking systems and processes across UKG and Workday. You will partner closely with People & Culture, Payroll, managers, and system specialists to ensure accurate and consistent time and attendance practices across the organisation. You will identify improvements, support users, and ensure compliance with Awards and Enterprise Agreements. This role blends detail‑focused analysis with broader process improvement — ideal for someone who thrives in a fast‑paced environment and enjoys solving complex system challenges. The role is based in Redfern. Key Responsibilities : Develop knowledge of UKG and Workday time & attendance processes to ensure accurate and compliant system operation. Monitor user compliance, troubleshoot issues, provide user support. Deliver training, develop user-friendly documentation, and resolve escalated time & attendance queries. Ensure timely and effective ticket allocation and resolution for T&A queries. Collaborate with managers and People & Culture teams to support consistent national time‑tracking practices and drive process improvements. About you Our ideal candidate is a proactive and detail-oriented professional with strong analytical skills and a passion for improving processes and systems. You enjoy solving problems, supporting stakeholders, and working in a fast-paced environment where accuracy and customer service are critical. Experience working knowledge of UKG and Workday HCM time and attendance functionality is desirable. Knowledge of time and attendance processes, workforce planning, payroll operations, and employee data management. Understanding of Awards, Enterprise Agreements, and workforce compliance requirements. Strong verbal and written communication skills with the ability to engage stakeholders and resolve issues effectively. Demonstrated ability to prioritise competing demands, manage deadlines, and deliver high-quality outcomes. Strong attention to detail and a commitment to continuous improvement. Why work for us? TSA offers an inclusive work culture and strong opportunities for career development. In return we also offer benefits such as: Hybrid working environment Free onsite parking An attractive salary including NFP salary packaging ($15,900 tax free) plus meals and entertainment benefits ($2,650) Paid parental leave - 12 weeks. Up to 8 weeks leave per year through our purchase leave scheme. Up to 5 days paid leave per year to 'volunteer' in a TSA program or activity. Salvos Rewards - Access to exclusive financial, retail and lifestyle discounts and benefits Novated car leasing, discounts on car hire and purchase Employee Assistance Program - Independent confidential counselling service How to Apply If you're excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration