Title Express Learning & Development Specialist

Job description

Copart, Inc. a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world, Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. Position Summary The Learning & Development Specialist is responsible for designing, developing, implementing, and continuously improving high-quality learning solutions that support operational excellence across Title Express. This role partners with business leaders and subject matter experts to translate complex business processes into engaging, learner-centered training experiences that improve employee performance, operational consistency, and organizational effectiveness. The Learning & Development Specialist serves as the department's learning design expert by developing instructor-led, virtual, eLearning, multimedia, and blended learning solutions while ensuring all learning materials remain current, accurate, and aligned with business objectives. Although this role does not have direct supervisory responsibility, the Learning & Development Specialist may facilitate training sessions, workshops, onboarding programs, Train the Trainer initiatives, and other learning events based on business needs. Essential Functions Instructional Design & Development Design, develop, implement, and maintain instructor-led, virtual, self-paced, and blended learning programs. Conduct learning needs analyses in partnership with business leaders and subject matter experts. Translate operational procedures, policies, and system enhancements into engaging, learner-focused curriculum. Develop onboarding programs, role-based learning paths, continuing education, certification programs, and knowledge transfer initiatives. Apply instructional design methodologies (ADDIE, SAM, Agile Learning, or similar) and adult learning principles to maximize learner engagement and knowledge retention. Continuously evaluate and improve training materials based on business changes and learner feedback. Multimedia & Digital Learning Develop interactive eLearning courses and digital learning experiences. Produce instructional videos, demonstrations, simulations, and scenario-based learning. Design graphics, infographics, job aids, facilitator guides, participant materials, and quick reference resources. Leverage AI-enabled technologies and learning tools to improve efficiency and learner engagement. Maintain consistency in branding, formatting, and instructional standards across all learning assets. Learning Facilitation Facilitate instructor-led and virtual training sessions as business needs require. Conduct Train the Trainer sessions for internal teams and external business partners. Deliver onboarding, refresher training, workshops, webinars, and change management training. Support major business initiatives through classroom instruction and knowledge transfer activities. Learning Technology & Analytics Develop knowledge assessments, competency validations, surveys, and evaluations. Utilize Microsoft Forms and Learning Management Systems (LMS) to administer learning content and assessments. Analyze learner feedback and training metrics to identify opportunities for continuous improvement. Monitor training effectiveness and recommend enhancements to improve business outcomes. Business Partnership Collaborate with operational leaders, project teams, and subject matter experts to identify learning needs. Participate in enterprise initiatives requiring learning strategy, curriculum development, or organizational readiness. Consult with stakeholders on the most effective instructional approach based on business objectives. Content Governance Maintain curriculum version control and documentation standards. Ensure training materials remain compliant with current business processes and policies. Conduct periodic audits of learning content to ensure accuracy and effectiveness. Manage updates resulting from system enhancements, process changes, and organizational initiatives. Continuous Improvement Research industry trends, instructional design best practices, and emerging learning technologies. Recommend innovative learning solutions that improve employee performance and scalability. Identify opportunities to automate, modernize, and streamline learning experiences. Competencies Core Competencies Instructional Design Adult Learning Principles Curriculum Development Facilitation & Presentation Skills Multimedia Content Development Project Management Written & Verbal Communication Business Partnership Critical Thinking Problem Solving Continuous Improvement Innovation Adaptability Attention to Detail Time Management Collaboration Customer Focus Technical Competencies Microsoft 365 Suite Microsoft PowerPoint Microsoft Forms Learning Management Systems (LMS) Video Editing Software eLearning Authoring Tools AI-assisted Content Development Virtual Learning Platforms Education & Experience Required Bachelor's degree in Instructional Design, Education, Organizational Development, Human Resources, Communications, Business Administration, or a related field; or equivalent combination of education and professional experience. Three (3) or more years of experience designing and developing corporate learning programs. Experience facilitating instructor-led and virtual training. Strong written communication and curriculum development skills. Experience managing multiple projects in a fast-paced environment. Preferred Five (5)+ years of instructional design experience. Experience supporting operational or corporate learning environments. Experience designing enterprise-level learning solutions. Experience supporting organizational change initiatives. Preferred Certifications Certified Professional in Talent Development (CPTD) Associate Professional in Talent Development (APTD) ATD Instructional Design Certificate Kirkpatrick Four Levels® Evaluation Certification Prosci Change Management Certification Microsoft Office Specialist (MOS) Articulate Storyline Certification (preferred) Adobe Certified Professional (preferred) Equivalent experience may be considered in lieu of certifications. Physical Requirements Ability to sit or stand for extended periods. Ability to frequently operate a computer and standard office equipment. Ability to present information to individuals and groups both in-person and virtually. Ability to occasionally lift training materials or equipment up to 20 pounds. Work Environment Hybrid work environment. Candidate must reside within the Dallas–Fort Worth metropolitan area and be available to work onsite as business needs require. Regular collaboration with cross-functional business partners, subject matter experts, and operational leaders. Fast-paced environment supporting multiple business initiatives simultaneously. Travel Requirements Primarily local travel within the Dallas–Fort Worth metroplex. Occasional domestic travel may be required to support training initiatives, business meetings, or operational projects. Estimated travel: Up to 10%. FLSA Classification Exempt Performance Expectations Performance may be evaluated based on: Quality, accuracy, and effectiveness of learning solutions. Timely completion of instructional design projects. Stakeholder satisfaction. Learner engagement and training effectiveness. Ability to manage multiple concurrent projects. Continuous improvement and innovation. Adoption of modern learning technologies. Quality of instructional facilitation when assigned. Maintenance of current and compliant training documentation. Cross-functional collaboration and business partnership. Reporting Relationship Reports To: Training Manager Direct Reports: None This position serves as an individual contributor and subject matter expert. While the role does not have direct supervisory responsibility, it may provide functional guidance, facilitate learning initiatives, and support trainers and business partners as needed. Medical/Dental/Vision 401k plus a company match ESPP - Employee Stock Purchase Plan EAP - Employee Assistance Program 10 Vacation days per year 7 Paid Company Holidays Life and AD&D Insurance At Copart, we are focused on harnessing the power of diversity, inclusion, and collaboration. By embracing diverse perspectives, we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully. E-Verify Program Participant: Copart participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: E-verify Participation Right to Work