Title Specialist I (Manheim)

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Title Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $18.22 - $27.36/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description Primary Responsibilities & Essential Functions Title Processing & Compliance Examine vehicle titles for accuracy, completeness, and conformity with state requirements • Verify VINs, odometer readings, lien releases, negotiability, and alterations Maintain working knowledge of DMV laws and titling regulations across multiple states Identify, assess, and report potential title discrepancies or fraud Issue Resolution & Customer Support Resolve title issues through interaction with customers, dealers, lenders, and regulatory agencies Communicate professionally regarding outstanding titles, required documentation, and resolution timelines Support negotiation and resolution of title‑related sale issues when needed Systems, Documentation & Reporting Update and maintain accurate records in title management systems and internal platforms Process exception queues, outstanding title reports, and aging titles Perform audits, documentation tracking, and reporting as required Operational Support & Safety Support sale‑day and post‑sale title activities as assigned Demonstrate commitment to safety by following all procedures and modeling safe behaviors • Perform other duties as assigned Role‑Specific Requirements Title Specialist I Summary Entry‑level role focused on foundational title processing, learning state regulations, and supporting basic title resolution activities. Minimum Qualifications High School Diploma or GED Generally less than 2 years of related experience Strong attention to detail and organizational skills Effective communication and customer service skills Key Responsibilities Process and reassign titles for auction vehicle sales Review titles for accuracy and completeness Assist with outstanding title reports and seller follow‑up Support sale‑day transactions and audits Preferred Qualifications Prior experience in administrative, automotive, or customer service environments Schedule Monday, Tuesday and Wednesday - 8:30am - 5:00pm Thursday - 8:00am - 5:00pm Friday - 8:30 - 3:00pm Drug Testing To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. EOE, including disability/vets Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.