Toledo Complex Food & Beverage - Catering Attendant

Job description

At Legends Global , we are the premier partner to the world’s greatest live events, venues, and brands. Through our fully integrated service model, we deliver exceptional experiences across hospitality, merchandise, partnerships, venue management, and live event operations. With a network of more than 450 venues worldwide, hosting over 20,000 events and entertaining 165 million guests annually, our success is driven by ambitious thinking, collaboration, and bold execution. We are committed to building an inclusive workplace where team members can grow, contribute, and thrive. Winning is an everyday mindset at Legends. Join our team and help create unforgettable guest experiences. THE ROLE The Toledo Complex includes both the Huntington Center and the Glass City Center, and this role provides operational support across both locations. The Catering Attendant supports catering operations by assisting with event preparation, setup, service, and cleanup while ensuring exceptional guest service and adherence to company standards. ESSENTIAL DUTIES AND RESPONSIBILITIES Assist in maintaining, organizing, and cleaning all catering equipment. Ensure all event signage is properly displayed. Set up tables, chairs, and catering areas as assigned by the Catering Supervisor or Manager in a timely and efficient manner. Set glassware, silverware, dinnerware, and additional event necessities according to event specifications. Maintain catered areas in a clean, sanitary, and organized condition throughout events. Serve guests in a professional, courteous, and efficient manner. Assist with the breakdown and cleanup of catering areas following events. Support overall event operations while maintaining high guest-service standards. QUALIFICATIONS To perform this job successfully, candidates must be able to execute each essential duty with energy, enthusiasm, and professionalism. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required; some college preferred. Strong organizational skills with the ability to make quick and accurate decisions in a fast-paced environment. Ability to perform effectively under pressure while maintaining professionalism. Ability to work collaboratively with co-workers to ensure compliance with service standards. Ability to interact and communicate effectively with guests, clients, and team members at all levels. Ability to work flexible hours, including nights, weekends, holidays, and extended business hours as needed. Must maintain a professional appearance and demeanor at all times while on duty. Excellent organizational, planning, and customer-service skills. Ability to deliver exceptional guest service with strong attention to detail and accuracy. Basic knowledge of food and beverage preparation, banquet service standards, guest relations, and hospitality etiquette preferred. Knowledge of table settings, service ware, and menu items preferred. Must be able to read, write, and speak English to communicate effectively with guests and team members. Ability to lift and transport items weighing 10–30 pounds regularly and up to 50 pounds occasionally. Must have sufficient mobility to perform assigned tasks, including frequent reaching, bending, stooping, wiping, pushing, and pulling for extended periods. All applicants must be at least 18 years of age. PREFERRED SKILLS Strong communication skills Teamwork and collaboration Reliability and accountability Organization and attention to detail Sense of urgency Safety awareness Guest-service mindset WORK ENVIRONMENT This position operates throughout the Toledo Complex, including warehouse, dock, storage, kitchen, concessions, and event spaces. Team members may work indoors and outdoors depending on event needs. The role may require exposure to varying temperatures, including coolers, freezers, outdoor weather conditions, and high-volume event environments. SAFETY EXPECTATIONS All team members are expected to practice safe work habits, follow all safety policies, procedures, and regulations, and complete company-wide and job-specific safety training. Team members must: Operate equipment only when properly trained and authorized. Wear required personal protective equipment (PPE). Clean spills and hazards promptly. Report unsafe conditions immediately. Report all workplace injuries and illnesses in the company’s risk management system (Origami Risk) on the same day the incident is reported. NOTE The responsibilities listed above are intended to describe the general nature and level of work being performed. Duties and responsibilities may change at any time due to business needs, reasonable accommodations, or other operational requirements. This description does not state or imply that these are the only duties assigned to the position. EQUAL OPPORTUNITY EMPLOYER Legends & ASM Global are Equal Opportunity/Affirmative Action employers. We encourage Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.