Total Rewards Partner

Job description

The Opportunity The People + Culture team fosters a welcoming, supportive, and values-driven environment where employees feel empowered to thrive. We are committed to building a culture of trust, meaningful connection, and service grounded in St. Joseph Center’s mission and values. The People + Culture Total Rewards Partner is a hands-on individual contributor who owns the day-to-day administration of employee benefits, leaves of absence, workers’ compensation, and core HRIS processes. The role helps build sustainable, scalable systems and processes that improve consistency, reduce administrative burden, and support the organization’s evolving needs. The position also helps launch practical employee-facing HR technology and provides administrative and analytical support for compensation activities as the total rewards function matures. This is an employee-centered operations role reporting to the AVP, People & Culture. What You’ll Own Benefits Administration and Employee Support: Own the day-to-day administration of medical, dental, vision, life, flexible spending, retirement, and related benefit programs. Serve as a primary employee resource; manage eligibility, enrollments, life-event changes, terminations, and documentation; coordinate with brokers, carriers, payroll, and vendors; reconcile invoices, payroll deductions, eligibility files, and vendor feeds; and lead the operational execution of year-round benefits education and open enrollment. Leave of Absence and Workplace Accommodations: Manage end-to-end administration of statutory, company-provided, and personal leaves, including intake, eligibility review, notices, certifications, tracking, extensions, benefit continuation, payroll impact, return-to-work coordination, and closure. Support the interactive process for disability, pregnancy, and related accommodations in partnership with People & Culture leadership and legal counsel when appropriate. Workers’ Compensation: Administer workers’ compensation cases from incident intake through closure. Coordinate with employees, managers, medical providers, payroll, operations, carriers, and claims partners to support appropriate care, wage coordination, work restrictions, modified duty, return-to-work activity, and case resolution. Maintain accurate files and monitor case aging, trends, barriers, and risk. HRIS, Data Quality, and Employee Experience: Assist with requirements gathering, process mapping, configuration, data validation, testing, training, documentation, issue tracking, launch support, and adoption. Maintain accurate HRIS data; produce recurring and ad hoc reports; support employee-facing HR tools. Compensation and Total Rewards Support: Maintain accurate compensation data, job records, and decision documentation. Gather and organize market data; prepare clean files, validation reports, and employee communications; and support job pricing, hiring ranges, promotions, equity reviews, pay-equity analysis, annual compensation planning, and other total rewards projects. Team Contribution and Operational Excellence: Contribute as an all-hands-on-deck member of a lean People & Culture team. Build reliable workflows, service standards, tracking tools, standard operating procedures, job aids, and cross-training materials that reduce single points of failure. Identify recurring issues, recommend practical solutions, and follow improvements through implementation. What We’re Looking For Bachelor’s degree from an accredited college or university, or equivalent knowledge and experience. Four or more years of progressively responsible Human Resources experience with substantial hands-on ownership of benefits administration, leave management, workers’ compensation, and HRIS transactions or reporting. Strong working knowledge of California and federal leave, disability accommodation, benefits, and workers’ compensation requirements, including the ability to recognize when a matter requires escalation. Experience managing multiple employee cases, deadlines, vendors, data files, and confidential records with strong accuracy and follow-through. Hands-on experience with an HRIS, payroll system, benefits platform, and vendor interfaces or data feeds. Experience supporting compensation administration, market benchmarking, pay-equity analysis, or an annual compensation cycle preferred. Strong data-analysis skills, including the ability to validate information and present findings clearly. Ability to explain complex benefits, leave, and system information in plain language with empathy, professionalism, consistency, and appropriate confidentiality. Demonstrated ability to work independently, prioritize competing demands, exercise sound judgment, and contribute broadly in a small, fast-moving team. Our Values Dignity | Community | Integrity | Partnership | Social Justice | Radical Care Work Environment Regular use of a computer and HR technology platforms is required, along with the ability to manage detailed records and sustained periods of screen-based work. The role follows a hybrid work arrangement with regular onsite presence and occasional travel among Los Angeles-area locations. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, sit, walk, stoop, talk, hear, reach above and below shoulders; use hand and finger dexterity, keyboarding and making and receiving telephone calls. The employee may be required on occasion to lift and or carry up to 20 lbs. EEO: SJC (St. Joseph Center) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics or status as a veteran. In addition to federal law requirements, SJC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Benefits: Excellent Benefits package available. Background Since 1976, St. Joseph Center has been meeting the needs of low-income and homeless individuals and families in Venice, Santa Monica, Mar Vista, and surrounding communities. The Center is a 501(c)(3) nonprofit community organization that assists people without regard for religious affiliation or lack thereof through comprehensive case management and integrated social service programs. The Center enjoys broad-based community support as well as a sponsored relationship with its founders, the Sisters of St. Joseph of Carondelet. St. Joseph Center serves approximately 6,000 individuals annually. Brief Description of Principal Activities Multifaceted intervention, prevention, and education services are carried out at four sites on the Westside of Los Angeles. St. Joseph Center’s integrated programs provide clients with concentrated and coordinated access to services according to the nature of their needs.