Touring Sales Associate

Job description

Commission based sales associate, responsible for fast- paced food, beverage and concessions merchandise sales while traveling with a touring production. Excellent customer service skills and drive to maximize sales a must. Assist with operational activities related to consumer product division of touring production. Adhere to and support Feld Entertainment’s standards of conduct, policies and procedures. This position requires continuous travel throughout the tour season, typically from September through May with summers off. Touring Sales Associates typically work in 20-30 cities per season, adapting to frequent location changes while living and working closely with the same touring team throughout the tour. For the 2026–2027 tour season, the anticipated launch begins in early September 2026, with multiple touring units launching shortly thereafter. \*This position requires 100% travel for 7 to 11 months of the year. \* Commission based pay eligible for benefits. ### Essential Job Functions - Sell merchandise in arena seats or designated point of sale location; collect payment and provide accurate change. - Organize cash and credit receipts, submit deposits, maintain financial records, and settle daily sales with management. - Order and manage assigned inventory items. - Obtain supplies and merchandise from storage trailers to replenish for sales. - Provide preparation support to the Touring Sales Lead as needed. - Prepare all merchandise and/or food products as needed prior to each selling period. - Assist at designated point of sale location as directed by Touring Sales Lead. - Take part in equipment load/unload from storage trailers and movement into/out of arena. - Assist with set up, tear down, and repack of stand equipment as directed. - Attend sales, customer service, and sanitation training as needed. - Other duties as assigned. ### Job Requirements - High School Diploma or equivalent (preferred, but not required). - Able to travel internationally and domestically 100% of the time. Must have a valid passport. - Sales/Retail Sales or Hospitality background (preferred, but not required). - Superior customer service skills. - Personable team player with good communication skills. - Dedicated, reliable, and punctual with ability to thrive in a fast-paced environment. - Able to manage cash and inventory balances. - Quickly calculate correct change for cash sales. - Able to stand and walk for extended periods of time. - Must be able to lift 25 lbs. on a regular basis. - Must be able to follow verbal and written directions. - Comfortable adapting to frequent travel and location changes.