Trading Support Analyst

Job description

The **Trading team** develops and operates quantitative trading strategies across **prediction markets, equity markets, and crypto markets**. We are looking for a **Trading Operations & Support Analyst** to support live systematic trading, ensure smooth day-to-day operations, and help improve the reliability and efficiency of our trading systems and processes. ### Responsibilities: - Monitor live trading systems, strategies, orders, positions, P&L, and risk. - Act as the first line of support for trading, execution, exchange connectivity, and production issues. - Investigate and resolve order, position, P&L, reconciliation, and trading-system exceptions. - Coordinate with traders, quantitative developers, exchanges, brokers, and other counterparties to resolve live trading issues. - Support strategy deployments, system releases, testing, and production changes. - Monitor exchange and market events, outages, connectivity issues, and other operational risks. - Analyze trading and operational metrics to identify issues and improve processes. - Develop tools and automation to improve monitoring, reconciliation, reporting, and trading operations. - Maintain operational procedures and controls for production trading. - Participate in local trading coverage and rotating weekend coverage. ### Requirements: - 3+ years of experience in electronic trading, trade support, trading operations, production support, or a related role. - Strong understanding of electronic trading, order lifecycle, positions, P&L, and risk. - Ability to troubleshoot issues calmly and effectively in a fast-moving production environment. - Strong Python or scripting skills; SQL experience is preferred. - Experience working with large trading or market datasets. - Strong analytical, communication, and problem-solving skills. - Bachelor's degree in Computer Science, Engineering, Mathematics, Finance, or another quantitative discipline, or equivalent relevant experience. ### Preferred: - Experience supporting systematic, algorithmic, or market-making trading. - Experience with prediction markets, equities, crypto, futures, options, or other derivatives. - Experience with exchange APIs, FIX, order-book data, or real-time trading systems.