Traffic Dispatcher

Traffic DispatcherA quick look at the role.The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.Your Core ResponsibilitiesOptimising routes and vehicle utilisation to deliver top-class service.Managing driver availability and ensuring compliance with regulations.Overseeing vehicle checks, safety, and maintenance.Handling admin tasks like payroll, timesheets, tachograph records, and reporting.Driving cost-efficiency by analysing depot data and improving operations.This is more than just a desk job! You’ll also have the chance to get hands-on with employee engagement and improvement initiatives.Our essential requirementsKnowledge of the local area.The ability to plan, prioritise, and meet tight deadlines.A solutions-driven mindset and a knack for problem-solving.Customer focused, engaging and supporting a diverse customer base.Proficiency with business software and MS Office (especially Excel).Experience in administration, call handling, or a time-critical environment is a plus.Biffa - Changing the way people think about waste.At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.Dedicated to diversity.Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Traffic Dispatcher

A quick look at the role.

The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance.

If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.

Your Core Responsibilities

• Optimising routes and vehicle utilisation to deliver top-class service.
• Managing driver availability and ensuring compliance with regulations.
• Overseeing vehicle checks, safety, and maintenance.
• Handling admin tasks like payroll, timesheets, tachograph records, and reporting.
• Driving cost-efficiency by analysing depot data and improving operations.

This is more than just a desk job! You’ll also have the chance to get hands-on with employee engagement and improvement initiatives.

Our essential requirements

• Knowledge of the local area.
• The ability to plan, prioritise, and meet tight deadlines.
• A solutions-driven mindset and a knack for problem-solving.
• Customer focused, engaging and supporting a diverse customer base.
• Proficiency with business software and MS Office (especially Excel).
• Experience in administration, call handling, or a time-critical environment is a plus.

Biffa - Changing the way people think about waste.

At Biffa, we love working with waste. Whether we’re turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It’s a view that’s shared by our 11,000+ people around the country, who trust us to provide them with a career that’s always rewarding, often challenging, but never dull. And it’s why we’re the UK’s No. 1 choice for business waste management.

Dedicated to diversity.

Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders, which is why you’ll find us championing diversity, equity and inclusion at every turn.

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company. We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation servicesOur VisionTo be the leader in UK sustainable waste management.Our PurposeWe're here to change the way people think about waste.Our values truly reinforce what we are all about:• We act as a team- We are working towards a common goal- We look out for each other- We all have an equal voice and respect each other• We make things happen- We are hands on and get stuck in- We find a way- We go the extra mile and always deliver • We do the right thing- We are honest, transparent and responsible for our actions- We keep our promises- We build trust by being consistent and fair• We take pride in what we do- We continually develop our knowledge and expertise- We know our work matters- We take price in a job well done We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.

Biffa have been servicing the waste management needs of the UK since 1912 and we’re now a UK leading integrated waste management company.

We are proud to lead the waste and recycling industry. With operations at over 195 sites spanning the length and breadth of the country, we service over 2.3 million households and collect 4.3 million bins per week just within our municipal division. From our conception in 1912, our business has developed far beyond waste collection and into recycling, treatment and energy generation services

Our Vision

To be the leader in UK sustainable waste management.

Our Purpose

We're here to change the way people think about waste.

Our values truly reinforce what we are all about:

• We act as a team

- We are working towards a common goal

- We look out for each other

- We all have an equal voice and respect each other

• We make things happen

- We are hands on and get stuck in

- We find a way

- We go the extra mile and always deliver

• We do the right thing

- We are honest, transparent and responsible for our actions

- We keep our promises

- We build trust by being consistent and fair

• We take pride in what we do

- We continually develop our knowledge and expertise

- We know our work matters

- We take price in a job well done

We are a progressive business and innovation is core to our strategy. This means continually developing and improving our extensive UK-wide infrastructure to provide greater flexibility, an innovative and broad range of services and the utilisation of technology to ensure we are easy to do business with.