Training and Instructional Designer

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Training and Instructional Designer based in the United States.** This remote role sits within a knowledge management and optimization function focused on creating high-quality learning experiences across a diverse organization. You will design and deliver engaging training for complex policies, business processes, and technical topics. The position combines instructional design expertise with hands-on facilitation across e-learning, virtual instructor-led, hybrid, and instructor-led formats. You will partner closely with subject matter experts and stakeholders to transform complex information into practical, learner-centered content. Your work will directly support employee capability, knowledge retention, and business performance. The role offers an opportunity to apply modern learning methodologies and AI-supported tools in a collaborative, innovative, and purpose-driven environment. ### Accountabilities - Design, develop, and deliver learning solutions across e-learning, instructor-led, virtual, and hybrid formats. - Create engaging training materials, presentations, job aids, training videos, participant resources, and other learning deliverables. - Prepare learning environments and supporting resources to effectively teach complex policy, operational, and technical information. - Facilitate virtual instructor-led and hybrid training sessions, ensuring learners remain engaged and supported throughout the experience. - Reinforce learner understanding through coaching, follow-up support, learner communications, and responses to questions. - Develop and maintain knowledge checks, quizzes, assessments, and interactive learner activities. - Collaborate with subject matter experts and stakeholders to gather, refine, validate, and continuously improve training content. - Update learning materials based on business changes, learner feedback, assessment results, and training evaluations. - Apply instructional design methodologies such as **ADDIE, adult learning theory, and assessment best practices** throughout the development lifecycle. - Support Learning Management System (LMS) administration, including course setup, content organization, learner communications, completion tracking, and reporting. - Measure training effectiveness and business outcomes and use findings to drive continuous improvement. - Manage multiple learning deliverables simultaneously while maintaining quality, consistency, deadlines, and a positive learner experience. - Identify opportunities to introduce innovative approaches, tools, and AI-supported workflows that improve the efficiency and effectiveness of learning development. - Build collaborative, trust-based relationships with colleagues and subject matter experts to support shared organizational goals. - Take on new responsibilities and adapt quickly to evolving priorities, processes, and areas of work. ## Requirements - Bachelor's degree in instructional design, education, communications, business, or a related field, or equivalent professional experience. - **3–5 years of experience** in instructional design and training, preferably within a corporate, technical, operational, or similarly complex environment. - Relevant instructional design or training certification is preferred, such as an **ATD APTD** or comparable qualification. - Demonstrated practical knowledge of **adult learning theory, ADDIE, assessment design, and training measurement and evaluation**. - Hands-on experience developing e-learning modules using **Articulate Storyline and Rise**. - Strong portfolio or demonstrated experience creating diverse training deliverables, including e-learning courses, instructor-led materials, job aids, presentations, videos, and assessments. - Proven ability to transform complex policies, business processes, or technical information into clear, engaging, and learner-centered content. - Experience partnering with subject matter experts and stakeholders to gather, validate, and refine training requirements and content. - Experience using **AI-supported tools** to improve learning-development workflows and productivity. - Practical experience administering or working with a **Learning Management System (LMS)**, including uploading, organizing, maintaining, and reporting on learning content. - Strong project and time-management skills, with the ability to manage multiple deliverables in a fast-paced environment without compromising quality. - Excellent written, verbal, presentation, facilitation, and interpersonal communication skills. - Collaborative and adaptable mindset, with a willingness to take on new challenges and establish credibility quickly in unfamiliar areas. - Entrepreneurial approach to problem-solving, with the ability to identify innovative opportunities, test new approaches, and take thoughtful action. - Strong accountability, transparency, organization, and results orientation. - Intellectual curiosity and openness to diverse perspectives, with a commitment to continuous learning and professional development. - Experience with AI-based video or voiceover tools such as **Synthesia, Vyond, WellSaid Labs**, or similar platforms is a plus. ## Benefits - **$86,000–$108,000 annual compensation**. - Fully **remote work** within the United States. - Flexible working arrangements designed to support work-life balance. - Generous time-off policies and wellness programs. - Comprehensive employee benefits and competitive rewards. - Professional development and ongoing learning opportunities. - Tuition reimbursement opportunities. - Career advancement and internal growth pathways. - Access to training and development programs designed to support long-term career growth. - Purpose-driven work with the opportunity to contribute to meaningful social and organizational impact. - Employee-centric and collaborative workplace culture. - Inclusive environment that values diverse backgrounds, perspectives, and ideas. - Opportunities to participate in employee resource groups, town halls, team events, volunteer activities, and community initiatives. - Culture focused on innovation, continuous improvement, inclusion, equity, expertise, and entrepreneurial thinking.