Training Coordinator

Job description

Facility: Bone and Joint Center: 3555 S National Ave, Springfield, Missouri, United States of America, 65807 Department: 1688 Patient Financial Services Scheduled Weekly Hours: 40 Hours: 8:00 AM- 4:30 PM Work Shift: Day Shift (United States of America) CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas. The organization includes six hospitals, 5 ERs, and over 80 clinics. CoxHealth has earned the following honors for workplace excellence: Named one of Modern Healthcare’s Best Places to work five times. Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), and Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group . Acknowledged by Forbes as one of the Best Employers for New Grads. Healthcare Innovation's Top Companies to Work for in Healthcare (2025). Benefits Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) For a comprehensive list of benefits, please click here: Benefits | CoxHealth Job Description: The PFS Training Coordinator is responsible for developing, implementing, and maintaining training programs for the PFS staff. This role ensures that all team members are proficient in revenue cycle processes, including billing, coding, collections, and compliance. The coordinator will work closely with department managers to identify training needs and create effective training materials.◦ Education ▪ Required:High School Diploma or Equivalent ▪ Preferred: Bachelor Degree ◦ Experience ▪ Preferred: 2 years in related medical office/billing AND 1 year of teaching, training, or related experience. ◦ Skills ▪ Training and Development: Ability to design and deliver effective training programs. ▪ Communication: Excellent verbal and written communication skills. ▪ Analytical Skills: Ability to assess training needs and evaluate program effectiveness. ▪ Organizational Skills: Strong ability to manage multiple tasks and priorities. ▪ Interpersonal Skills: Ability to work collaboratively with team members and management. ▪ Problem-Solving: Strong problem-solving skills to address training challenges. ◦ Licensure/Certification/Registration ▪ N/A