Training, Culture & HPT  Manager

Job description

Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. What you will do: A Training Manager’s main role is to identify training needs, create training plans, and deploy effective training programs to improve employees’ skills, productivity, and quality of work. They assess training program effectiveness, manage training budgets, and stay updated on training trends to ensure the organization’s training initiatives are aligned with business goals and employee development needs. How you will do it: Maintaining a positive, empathetic, and professional attitude toward customers. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with line managers Draw an overall or individualized training and development plan that addresses needs and expectations Deploy a wide variety of training methods Conduct effective induction and orientation sessions Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them Manage training budget Provide opportunities for ongoing development Resolve any specific problems and tailor training programs as necessary Maintain a keen understanding of training trends, developments and best practices ​ What we look for : Required Bachelor's degree in supply chain management, business administration, marketing . Fluent English Proven work experience as a Training Manager Excellent communication and organizational skills. Experience with databases and spreadsheets. Ability to plan, multi-task and manage time effectively. Strong analytical, time management, and problem-solving skills. Excellent attention to detail, math’s and multi-tasking skills. Track record in designing and executing successful training programs. Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc ) Strong writing and record keeping ability for reports and training manuals. Good computer and database skills Preferred: Manufacturing experience (HVAC a plus ) Solving Problem Oriented. Strong desire of learning, benchmarking. What do we offer? Comprehensive benefits package. Opportunities for professional growth and development. Supportive and inclusive work environment. Commitment to work-life balance and employee well-being. Engagement in meaningful projects that make a difference. Johnson Controls does not request pregnancy or HIV testing as a condition for hiring, continued employment, or promotion , in accordance with its commitment to labor equality and non-discriminatio