Training & Development Coordinator

Job description

Job Details: - Administration and Coordination of global learning programs Training Course Coordination: • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking’s) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports Skills: - Proficient with Microsoft Excel, Word, PowerPoint and Outlook - Strong organization and time management skills and able to manage multiple tasks simultaneously – getting work done in an effective and efficient way to meet deadlines - Project coordination skills - Able to take direction from multiple managers - Take initiative and pro-actively suggesting new ideas, approaches Experience: - Minimum 2 years administrative experience, ideally in a training role - Preferably HR experience - Experience working with an Learning Management System (LMS) - HS Diploma/ BS preferred. Top 3 Must Have Skill Sets: Customer Focus – Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy – excellent interpersonal communication skills Planning – Ability to set priorities and to handle multiple tasks Flexibility - in ever changing environment, flexibility is critical Day to Day Responsibilities: ? Administration and Coordination of global learning programs Training Course Coordination • Booking training rooms, hotels, room layout • Vendor and internal trainer scheduling • Event scheduling based on an annual plan • Ordering program materials Communications • Handling of enquiries from attendees to centralized mailbox • Enrollment status updates to the program managers • Event communications as required Administration • Management of Learning Management System (submissions of evaluations, roster completions) Metrics & Reporting • Reporting using Cognos (daily, weekly and monthly program enrollment status tracking’s) • Producing program metrics: class capacity v target, cancellation rates, level 1 and level 3 evaluation (MTM) • Production of quarterly and annual presentation reports Skills: - Proficient with Microsoft Excel, Word, PowerPoint and Outlook - Strong organization and time management skills and able to manage multiple tasks simultaneously – getting work done in an effective and efficient way to meet deadlines - Project coordination skills - Able to take direction from multiple managers - Take initiative and pro-actively suggesting new ideas, approaches Experience: - Minimum 2 years administrative experience, ideally in a training role - Preferably HR experience - Experience working with an Learning Management System (LMS) - HS Diploma/ BS preferred. Top 3 Must Have Skill Sets: CustomerFocus – Listens and understands needs of internal customers across different geographies and is pro-active in response Interpersonal Savvy –excellent interpersonal communication skills Planning – Ability to set priorities and to handle multiple tasks Flexibility - ever changing environment, flexibility is critical Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at .