Training Manager

Job description

**Company Description** Service Measure (SM) is a field data collection company founded in 2013 in New York. We collect data where automation is not possible. We count features, take pictures, make videos, record speech, and scan areas for every detail you need to make more informed decisions. Our field data collection teams are spread across Europe and North America, ready to accept new challenges. **Job Summary** Design, develop, and oversee training programs for autonomous driving operations, ensuring a strong focus on safety, regulatory compliance, and operational efficiency. Manage training execution, track progress, and provide actionable, data-driven insights to leadership. Collaborate with stakeholders to continuously improve training processes and align them with organizational goals. ### Key Responsibilities - Develop and implement comprehensive training programs for drivers and depot operators tailored to operational needs. - Integrate safety protocols, regulatory compliance, and industry standards into all training materials. - Design engaging, interactive modules for diverse audiences and skill levels. **Training Execution and Management** - Lead training delivery across multiple batches to ensure consistency and quality. - Track training progress, adhere to timelines, and update stakeholders regularly. - Ensure smooth program execution through detailed planning and resource management. **Data Management and Reporting** - Maintain accurate training data records and generate detailed leadership reports. - Present training metrics and insights aligned with business goals. - Analyze data to identify inefficiencies and optimize training effectiveness. **Continuous Improvement** - Develop strategies to enhance delivery methods and reduce timelines within compliance standards. - Introduce innovative techniques and industry best practices to improve outcomes. - Use feedback to refine training materials and address evolving needs. **Stakeholder Engagement** - Collaborate with clients on tailored training solutions. - Maintain strong relationships with internal and external stakeholders for alignment and success. - Offer expert guidance and recommendations for operational improvements. ### Qualifications - Bachelor’s degree in Education, Organizational Development, Human Resources, Business Administration, or a related field. - Advanced certifications in instructional design, training management, or process improvement (e.g., CPTM or Six Sigma). - 3+ years of experience in developing and managing training programs, preferably in autonomous driving, transportation, or tech operations. - Proven experience with Learning Management Systems (LMS) and digital training delivery tools in the technology industry. - 3+ years of experience using Microsoft Office, Tableau, or Power BI for data analysis and reporting. ### Core Competencies - **Training Program Design:** Proven ability to develop training programs with a strong emphasis on safety and regulatory compliance. - **Industry Knowledge:** Deep understanding of the autonomous driving and/or transportation sectors. - **Project Management:** Skilled in managing multiple training batches and meeting tight timelines effectively. - **Data Analytics:** Proficient in analyzing, managing, and reporting on training-related data. - **Communication Skills:** Excellent written and verbal communication skills; experienced in delivering presentations to varied audiences. - **Stakeholder Management:** Strong ability to build and maintain relationships with clients and internal/external stakeholders.