Training Manager (Internal Posting)

Job description

INTERNAL OPPORTUNITY — CNS EMPLOYEES ONLY Commissionaires Nova Scotia (CNS) is the province’s leading provider of security, safety, training, and identification services. Winner of the 2025 Canadian Outstanding Security Performance Award (OSPA) for Outstanding Partnership, we are part of the Canadian Corps of Commissionaires, a national federation employing more than 22,000 people across Canada. Our social mandate is at the heart of what we do: providing meaningful employment opportunities for veterans of the Canadian Armed Forces and RCMP, their families, and others who want to contribute to the safety and well-being of Nova Scotians. Please note: This is an internal career opportunity open exclusively to current Commissionaires Nova Scotia employees. External applications will not be considered. THE OPPORTUNITY Are you a current CNS employee with training experience who is ready to take the next step in your career? We are looking for a Training Manager to lead CNS’ Training Team and oversee the development and delivery of high-quality training for employees and external clients across Nova Scotia. This role will lead the delivery and development of training programs across CNS, including mandatory, professional, and leadership training. The Training Manager will also support regulatory and organizational training requirements and work with external clients to develop training solutions that meet their needs. As an internal candidate, you already understand the important role our people play in delivering CNS services. This opportunity is ideal for someone ready to build on that organizational knowledge and bring strong leadership, training expertise, and new ideas to the Training Team. WHAT WE OFFER At CNS, we believe in providing opportunities for our employees to grow their careers within our organization. This position offers the successful internal candidate the opportunity to take on a leadership role with province-wide impact while continuing to build their career at CNS. As a salaried CNS employee, you’ll have access to: Competitive compensation Health and dental benefits RRSP/TFSA matching program Vacation and sick leave Professional development and training opportunities Education assistance and family scholarship programs Opportunities for continued career growth and advancement The opportunity to contribute to a large, national organization committed to serving those who have served WHAT YOU’LL DO Lead Training Operations Lead the Training Team and oversee the scheduling and delivery of internal and external training programs. Work collaboratively with Training, Human Resources, Recruitment, and Operations to develop an annual training schedule aligned with organizational and operational needs. Support Regional, District, and Site Managers/Supervisors in maintaining mandatory employee training requirements. Monitor course evaluations, performance measures, and participant feedback to continuously improve CNS training. Provide leadership and support in resolving training-related operational, logistical, and participant concerns. Deliver course material in an instructional capacity when required. Provide coverage and support for the Training Coordinator and instructors as needed. Develop Programs & Strategy Assess organizational training and development needs and translate them into effective learning solutions. Develop and implement training programs that support the current and future needs of CNS. Research and introduce modern training methodologies, tools, and best practices. Develop training-related policies and processes that support efficiency, consistency, and regulatory compliance. Establish meaningful goals, KPIs, and performance measures to evaluate training effectiveness. Contribute to business planning and strategic initiatives related to CNS training and development. Build Partnerships & Grow External Training Build and maintain strong relationships with external clients, training providers, and community partners. Identify opportunities to expand CNS’ external training services and support client acquisition. Work with clients to identify training needs and develop customized training solutions. Act as a key CNS liaison with external training partners, including organizations such as the Canadian Red Cross. Represent CNS at conferences, events, and other opportunities to promote our training programs and services. Collaborate with Finance on external training payments and related administrative requirements. WHAT YOU BRING We are looking for an experienced training professional with 3–5 years of progressive experience developing, delivering, and evaluating customized training programs, ideally within a large or complex organization. The successful candidate will bring: Demonstrated leadership and/or management experience. Experience developing and delivering training in an instructional capacity. Strong knowledge of adult learning principles and modern training methodologies. Experience assessing training needs and translating them into actionable programs. Strong written, verbal, facilitation, and presentation skills. Excellent organizational skills with the ability to manage multiple projects and competing priorities. Experience establishing and using KPIs, metrics, and analytics to assess training effectiveness. Strong relationship-building skills and experience working across internal teams and external stakeholders. Experience developing business relationships and working with external clients. Strong Microsoft Office skills and general technological proficiency. A collaborative leadership style and demonstrated ability to support a productive team environment. Experience working with a modern Learning Management System (LMS) would be considered an asset, as would experience with training scheduling and administration. EDUCATION A Bachelor’s degree in Training Development, Education, Human Resources, or a related field, or an acceptable equivalent combination of education and relevant experience. ADDITIONAL REQUIREMENTS Candidates must: Be a current Commissionaires Nova Scotia employee at the time of application. Be eligible to obtain the required Government of Canada personnel security screening. Be able to successfully complete the required criminal record screening. Hold a valid Nova Scotia Driver’s Licence. Be able to communicate effectively in English; the ability to work in both official languages would be considered an asset. Be able to travel within Nova Scotia as required. READY TO TAKE YOUR NEXT STEP WITH CNS? If you’re ready to take the next step in your career and believe your experience, knowledge of CNS, and approach to leadership could make an impact within our Training Team, we encourage you to apply. This competition is open exclusively to current Commissionaires Nova Scotia employees. External applicants are not eligible for consideration. Current employees should include their Corps number with their application. All interested and eligible internal candidates are encouraged to apply by October 14, 2026. We appreciate the interest of all applicants. Only candidates selected to move forward in the recruitment process will be contacted. Commissionaires Nova Scotia is committed to creating an inclusive and diverse workplace that reflects the communities we serve. We value the different perspectives, cultures, experiences, and backgrounds of our employees and encourage eligible employees from equity-deserving groups to apply.