Training Program Manager - Academy Europe

Job description

At TD SYNNEX we are dedicated to staying ahead of the curve and embracing emerging technologies that will shape the future. We believe in the power of the next generation to drive innovation and redefine what's possible and we prioritize the wellbeing, growth, and inclusivity of our diverse workforce. We are seeking an exceptional talent to join us and lead the way in advancing next-gen solutions, constantly pushing the boundaries of what’s possible in the rapidly evolving technology landscape. Joining our team means being part of a company with an unwavering commitment to excellence, where we foster a collaborative and inclusive work environment, in which every voice is valued and, ideas are encouraged to flourish. Job Purpose: TD SYNNEX Academy is the technical training and certification division of TD SYNNEX, helping partners and end customers develop the skills, certifications, and technical capabilities needed to succeed in an evolving technology landscape. As Training Program Manager , you will be responsible for managing and developing a portfolio of vendor-authorized training and certification programs across Europe . Working closely with vendors, country Academy teams, and internal stakeholders, you will ensure programs are successfully launched, adopted, optimized, and aligned with both vendor requirements and market needs. This is a highly collaborative program management position focused on driving the success of Academy initiatives , improving program performance, and enabling consistent execution across the European region. What You'll Do: Own and manage a portfolio of strategic vendor training and certification programs across Europe. Act as the primary Academy contact for assigned vendors, building strong relationships and ensuring successful program execution. Drive the rollout, governance, and continuous improvement of vendor programs across multiple countries. Monitor program performance and identify opportunities to improve adoption, effectiveness, and business impact. Coordinate with local Academy teams to ensure consistent execution of training initiatives throughout the region. Ensure training portfolios, certification paths, learning journeys, and schedules remain aligned with vendor strategies and requirements. Analyze program data, training demand, certification trends, and vendor investments to identify growth opportunities and improvement actions. Lead communication around program updates, portfolio changes, new initiatives, and best practices. Collaborate with Business Units, vendor teams, and Academy stakeholders to support the development of training offerings that address market needs. Act as a trusted advisor on vendor education programs, certification frameworks, and learning solutions. Contribute to the evolution of Academy processes, tools, reporting capabilities, and operational excellence. What We're Looking For: Experience within IT training, technical education, certification programs, learning services, or partner enablement. Ideally experience working with t echnology vendors and partner ecosystems. Ideally knowledge of the IT channel and vendor certification landscape. Strong stakeholder management skills with the ability to work effectively across a matrix organization. Strong analytical skills and confidence working with data to evaluate program performance and drive decision-making. Excellent communication and coordination skills. Strong organizational skills and attention to detail. Ability to manage multiple priorities and projects simultaneously. Commercial awareness and understanding of business drivers. High level of ownership, accountability, and initiative. Advanced knowledge of Microsoft Excel, PowerPoint, and Teams. Fluent English. Why Join TD SYNNEX Academy? TD SYNNEX Academy is one of the largest technical training and certification organizations in the European IT channel ecosystem. We partner with leading technology vendors to help partners and customers build certified capabilities, develop technical expertise, and accelerate the adoption of innovative technologies. Working within a pan-European team, you will play a key role in shaping and optimizing programs that support thousands of learners across the region. #LI-MM1 At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. What’s In It For You? Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don’t meet every single requirement? Apply anyway. At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!