Training Specialist

Job description

**Be yourself at Protolabs** Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. **Why Protolabs?** We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home. ## Join our team as a ## Training Specialist! *This is a HYBRID role - onsite Tuesday-Thursday in Maple Plain, MN.* > The Training Specialist is a key driver of employee success, creating engaging learning programs that help teams confidently adopt new processes, technologies, and business initiatives. Partnering across the Customer Success Organization, this role develops impactful training, delivers effective communications, measures results, and champions continuous improvement. Through innovative learning experiences and a passion for enabling others, the Training Specialist ensures employees are informed, empowered, and ready to succeed in a rapidly evolving business environment. ### What You Will Do: - Design, develop, and maintain engaging training programs, job aids, and standard operating procedures in partnership with cross-functional teams. - Deliver instructor-led, virtual, and self-paced learning experiences that drive employee readiness and performance. - Lead training communications and change readiness activities to support successful adoption of new processes, systems, and business initiatives. - Partner with leaders and project teams to assess learning needs, identify organizational impacts, and prepare teams for change. - Manage training resources and knowledge repositories to ensure employees have easy access to up-to-date learning materials. - Track, analyze, and report on training participation, effectiveness, adoption, and organizational readiness metrics. - Collect employee and stakeholder feedback to identify opportunities for continuous improvement and enhance the learner experience. - Recommend and implement improvements to training content, delivery methods, and communication strategies based on business needs and performance data. ### What It Takes: - Bachelor's degree in Business, Education, Communications, Human Resources, or a related field, or equivalent experience. - 3+ years of experience in training, learning and development, employee enablement, or related roles. - Demonstrated ability to communicate effectively, build trusted relationships, influence stakeholders across all levels of the organization, manage multiple priorities, and adapt to changing environments. - Strong written and verbal skills with the ability to tailor messaging to different audiences. - Experience developing training materials and delivering training to diverse audiences. - Analytical mindset with strong problem-solving capabilities and the ability to identify opportunities for improvement. - The ability to be a strong and engaging presenter who can deliver information effectively and encourages participation in remote, hybrid and in person environments - Proficiency in Microsoft tools including SharePoint, Office Suite (Word, Excel, PowerPoint, Teams), and Outlook; familiarity with AI technologies. ### Whats In It For You: - We offer a competitive salary and total rewards package - We offer amazing benefits including but not limited to: - Health Insurance: Traditional OR High Deductible plan - Flexible Spending Accounts - Health Savings Account (including employer contributions) - Dental and Vision - Basic and Supplemental Life Insurance - Short-Term and Long-Term Disability - Paid caregiver leave - You will receive at least 3 weeks of PTO + Wellness + Holiday Pay + Volunteer Hours - 401k with company match and immediate vest - Employee Stock Purchase Program at a discounted rate - Matching grants through Protolabs foundation - And More!