Training Specialist (Healthcare) - NYC

Type of Requisition: Regular Clearance Level Must Currently Possess: None Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Program Instruction Support Job Qualifications: Skills: Health Care, Microsoft Applications, Training Techniques Certifications: None Experience: 2 + years of related experience US Citizenship Required: No Job Description: TRAINING SPECIALIST (HEALTHCARE) - NYC Make meaningful contributions that fuel critical outcomes for some of the most complex government, defense, and intelligence projects. Join GDIT as a Training Specialist for a career where your growth is just as important as the mission you support. MEANINGFUL WORK AND PERSONAL IMPACT As a Training Specialist, the work you’ll do at GDIT will be impactful to the mission of the New York State Department of Health Medicaid Management Information System program. You will play a crucial role in performing the duties of a Provider Outreach Regional Representative for the eMedNY Program in the NYC area. As a Training Specialist supporting the Provider Services department, you will be trusted to represent the company to external and/or internal customers, supporting Medicaid related claims and billing questions. You will provide assistance and problem resolution to our provider community and other stakeholders. You will also respond to non-routine customer calls, email and web inquires, providing a single point of contact for issues and questions. This role requires the selected candidate to reside in one of the New York City boroughs, which includes Bronx, Brooklyn, Manhattan, Queens or Staten Island, NY. HOW A TRAINING SPECIALIST WILL MAKE AN IMPACT • Provide subject matter expert support on NY Medicaid billing and enrollment practices to the provider community, including claim resolution support • Provide technical training to NY Medicaid Providers on eMedNY billing, enrollment and program requirements • Interface with the NY Medicaid provider community to support them with system and program changes • Provide support in face-to-face encounters, phone consultations, group training, seminars and webinars • Provide feedback internally on challenges providers are encountering and trends • Develop training and content materials as needed • Present information at various provider associations meetings • Provide testimony for Medicaid fraud legal proceedings • Travel quarterly/yearly to the Albany, NY area for meetings/conferences • Perform other duties as necessary WHAT YOU’LL NEED TO SUCCEED: • Education and Required Experience: BA/BS degree plus 2+ years’ experience, or 5+ years’ experience, or equivalent • Required Technical Skills: Working knowledge of all Microsoft Office applications, including Outlook • Required Skills and Abilities: o Strong communication (oral & written), interpersonal, organization skills o Strong work ethics and flexibility o Ability to learn quickly o Ability to work independently or as a part of a group • Preferred Qualifications: o Healthcare billing and claims experience o Teaching/training experience o Experience with Zoom, Microsoft Teams • Location: Remote • Travel Required: 10-25% GDIT IS YOUR PLACE At GDIT, the mission is our purpose, and our people are at the center of everything we do. ● Growth: AI-powered career tool that identifies career steps and learning opportunities ● Support: An internal mobility team focused on helping you achieve your career goals ● Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off ● Flexibility: Full-flex work week to own your priorities at work and at home ● Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work. The likely salary range for this position is $66,914 - $86,250. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: 10-25% T elecommuting Options: Remote Work Location: Any Location / Remote Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. Our Identity Verification Process: As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes. About Our Work: We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at . Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans