Transaction Management Manager, Kiva Capital

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers.

As we work toward our mission, Kiva invests in building and retaining a global team of talent to add to our values-driven and digital-first culture. Our organization is supported by over 700 volunteers and 130+ full time employees dispersed around the world, as well as within team hubs located in San Francisco, Nairobi, Bogota, and Bangkok. Kiva’s team is growing as we pursue exciting new opportunities to scale our impact and create a financially inclusive world.

Kiva's values:

Impact first - This is why we exist. This is the drumbeat we march to. Every day.

Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.

Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.

Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.

Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.

Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Role overview:

Kiva Capital Management (KCM) is Kiva's asset management subsidiary, managing impact-first investment vehicles that provide financing to financial institutions and social enterprises serving underserved communities globally. KCM combines rigorous investment practices with Kiva's mission of expanding financial access and economic opportunity around the world.

Kiva Capital Management is seeking a highly organized and detail-oriented Transaction Closing Process Manager to support the execution of investment transactions across KCM's investment portfolios.

Reporting to the Senior Director of Investments, this role will serve as the central coordinator for investment closings, ensuring transactions move efficiently from approval through execution, funding, and documentation. The Transaction Management Associate will maintain transaction closing checklists, facilitate communication among internal and external stakeholders, track critical milestones and deliverables, and ensure all parties remain informed throughout the investment process.

The ideal candidate thrives in a fast-paced environment, excels at managing multiple priorities simultaneously, and is passionate about creating clear, repeatable processes that support high-quality investment operations.

At this time, we can only consider applicants with authorization to work in Bogota on a permanent, full-time basis; unfortunately, we cannot provide visa sponsorship.

Key responsibilities include:

Transaction Execution & Closing Management

• Manage investment transactions following approval, overseeing closing, funding, and post-closing documentation and ensuring all milestones, approvals, conditions precedent, and deliverables are completed on schedule.
• Maintain transaction closing checklists and coordinate execution of loan agreements, amendments, waivers, and related legal documentation.
• Monitor transaction progress, identify potential delays or risks, and proactively drive resolution of outstanding issues.
• Ensure transaction records, executed documents, and closing materials are complete, accurate, and appropriately maintained.

Stakeholder Coordination & Communication

• Serve as the central point of coordination among Investments, Legal, Finance, Risk, Investor Relations, external counsel, borrowers, and other transaction stakeholders.
• Provide timely updates on transaction status, outstanding requirements, key decisions, and upcoming deadlines.
• Facilitate communication and alignment across parties to support efficient transaction execution and closing.

Process Management & Operational Excellence

• Develop, document, and maintain transaction management processes, workflows, templates, and standard operating procedures.
• Utilize systems and tools such as Asana, Salesforce, Google Workspace, and other platforms to manage transaction workflows and ensure visibility across stakeholders.
• Identify and implement process improvements that enhance efficiency, transparency, consistency, and scalability across KCM's investment operations.

Reporting & Information Management

• Maintain accurate transaction tracking and pipeline reporting for investment team leadership.
• Support internal reporting and information requests related to transaction activity, portfolio operations, and investment processes.

Qualifications:

Required:

• Bachelor's degree or equivalent combination of education and relevant professional experience.
• 5 years of experience in transaction management, legal operations, investment operations, financial services, fund administration, project management, or a related field.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines simultaneously.
• Strong written and verbal communication skills, with full professional fluency in English.
• Demonstrated ability to coordinate effectively across multiple internal and external stakeholders.
• Proficiency with Google Workspace and Microsoft Office applications.

Preferred:

• Paralegal certification or experience supporting legal documentation, transaction closings, or due diligence processes.
• Experience working with loan transactions, fund operations, legal teams, or external counsel.
• Familiarity with Asana, Salesforce, or similar workflow and CRM platforms.
• Spanish language proficiency.
• Experience in impact investing, private credit, microfinance, nonprofit finance, or emerging markets.

What we offer:

• A work-from-home position; final candidate must be authorized to work in Bogota.
• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package including health, dental, and vision insurance, parental leave, professional development, and unlimited PTO. Some of these benefits have eligibility requirements. Many of these benefits are subsidized or fully paid for by Kiva.
• Opportunities to connect with and learn from colleagues and partners around the world
• We offer JOON, a flexible lifestyle spending account that gives you an annual stipend to spend on Wellness, Professional Development, or Working from Home

A diverse and inclusive workplace where we learn from each other is an integral part of Kiva's culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

We will only accept applications directly from candidates. Kiva will not be responsible for any recruiting agency fees, absent a formal agreement.