Transaction Management Ops Analyst – Alternative Investments Trading & Operations

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Responsibilities: This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members. Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units Skills: Attention to Detail Customer and Client Focus Oral Communications Prioritization Problem Solving Account Management Analytical Thinking Coaching Written Communications Mentoring Research Result Orientation Line of Business Job Description: The Alternative Trading and Operations team is a part of Wealth Management Operations. The Alternative Investments Trading and Operations Team is responsible for transactional exception processing for Alternative Investments (Hedge Funds, Managed Futures, Private Equity, Exchange Funds and Precious Metals), review, approval, execution of subscription, redemption, dividend, Registration and Transfer orders. The AI Trading and Operations Analyst is responsible for the accurate execution and supervision of client trades and fund level reporting for Hedge and Private Equity Funds. The team also reviews Client documents for subscriptions, tenders, transfers and re registrations. In addition, the adherence to fund schedules and attention to detail are a team focus. Processing includes back-office order entry, trade correction processing, trade execution, fund level reporting, document review, break resolutions and instruction of fund level money movements. Each team member is also responsible for performing peer quality checks/verification. Required Skills: 2+ years' experience in operations functions Must have ability to communicate Trade information to external parties Process manual trade instructions Strong organizational skills Strong communication skills (verbal and written)Strong problem-solving and decision-making skills Time management skills Proficiency in Microsoft Office products including advanced Excel skills Desired Skills: Moderate knowledge of investments and financial markets preferred Thorough working knowledge of the operational aspects of transactions and products​ Shift: 1st shift (United States of America) Hours Per Week: 40