Transaction processing Analyst - Coordinator

Job description

ABOUT US Tate & Lyle is on a journey of change, inspired by our purpose of Transforming Lives through the Science of Food. Today, we are a global leader in sweetening, texture and fortification products that remove calories and add fibre. Customers use our innovations to create healthier, tastier food and drink for billions of consumers. Across the world, we are unlocking the curiosity and courage in our people – to foster a truly experimental culture and create a tech-enabled, more agile, risk-ready operation. Join us to play your part in growing our business and its positive impact on communities, society and the planet. Tate & Lyle Global Shared Services Centre in Łódź is the principal location for handling the business support activities and processes for Tate & Lyle, both transactional as well as value-added business partnering support. Starting operations in 2011 with less than 50 people, we now have over 350 employees supporting operations globally. We have 30 teams operating in Łódź to provide service in the areas of Finance, Customer Service, Procurement, HR/People Services, and IS/IT ROLE PURPOSE The P2P Coordinator plays a critical role in ensuring the seamless execution of the purchase-to-pay (P2P) process. This role is critical to maintaining a high level of accuracy in invoice processing, ensuring timely payments and compliance with corporate and regulatory standards. The P2P Coordinator is responsible for managing day-to-day operations, handling routine and complex cases, and collaborating with team members to improve process efficiencies and strengthen supplier relationships within the Global Shared Services Centre (GSS). MAIN ACCOUNTABILITIES Efficiently support invoices and payments processing, meeting business and vendor expectations. Resolve business and vendor queries and issues effectively. Asist in month-end closing activities and balance sheet account reconciliations. Prepare regular and ad hoc reports. Create and update Detailed Process Manuals, ensuring compliance with corporate policies and regulatory guidelines. Implement formal process documentation and internal controls to meet agreed KPIs and SLAs, ensuring all targets are achieved. Ensure KPIs are accurate and propose corrective actions for metrics that fall below targets. Continuously improve processes, striving for best practices and excellence. Actively participate in the development and implementation of best practice processes. Lead projects and initiatives, serving as a subject matter expert with advanced knowledge of the process. Implement system enhancements and resolve system issues in cooperation with the Service Desk team. Assist in the orientation of new employees to the team. Provide guidance and support to the team members to enhance their skills and knowledge. Ensure smooth execution of P2P processes by coordinating activities and tasks within the team. Assist the supervisor with daily operational tasks and responsibilities. Track and ensure the completion of tasks assigned to team members. Engage in regular communication with other the suppliers, business and other departments representatives and resolve P2P-related issues. Implement and monitor quality control measures to ensure accurate reporting. Act as a Supervisor backup Contribute to a positive working environment within the Global Shared Services Centre (GSS). Performing ad hoc tasks on request of Transaction Processing Supervisor and Senior Finance Manager Participating in both internal GSS and T&L projects as required Key Responsibilities of the P2P Posting: Process vendor invoices, ensure proper 3-way matching, verify invoice approval, tax calculation, and cost allocation. Respond to vendor questions regarding invoices and payments and resolve invoice discrepancies in conjunction with procurement and business units. Perform month-end close activities, including accruals, reconciliation of AP SAP ledger to GL, and resolution of outstanding balances. Ensure compliance controls and support internal and external auditors by providing necessary documentation. Perform internal controls such as quality checks, GRIR reconciliation, and vendor account reconciliation. Identify and mitigate fraud risks, duplicate payments, and non-compliant transactions. Perform other tasks related to company code specifications. PERFORANCE MEASURES This section defines the key metrics that the role is measured on and should include: KPIs relating to service and process efficiency and effectiveness. Internal controls measures P2P Month End Closing Reporting done within agreed deadlines and in line with expectations. Number of improvements introduced/ project accomplished. Accomplishment of yearly individual and company objectives Effectiveness in resolving business and vendor inquiries. COMPETENCIES, SKILLS, KNOWLEDGE, EXPERIENCE AND QUALIFICATIONS QUALIFICATIONS Degree/diploma in Finance and Accounting, Economy, or similar field of studies EXPERIENCE Minimum 3 years of experience within P2P process Previous experience in working in Shared Service or outsourced organisation. Other SSC departments knowledge and project participation SKILLS / KNOWLEDGE Fluent English in speaking and writing Proficiency in using SAP and Microsoft Office (especially EXCEL), VBA/Access/SQL will be the advantage. Knowledge of internal controls and KPIs Good understanding of the end-to-end P2P process, Strong Finance and Accounting knowledge. Excellent communication skills, both written and verbal. Strong attention to detail and organizational abilities. Exceptional time management and prioritization skills. Ability to work independently and meet deadlines. Ability to work effectively in a team and collaborate with cross-functional departments. Strong interpersonal skills to build relationships with customers and internal stakeholders. Adaptability and flexibility to handle changing priorities and workloads. Proactive mindset and a problem-solving approach. Previous project experience would be an advantage. WHAT WE CAN OFFER YOU As a business operating in 50 countries worldwide, we offer a global rewards package to all employees alongside a range of country-specific benefits. In addition to the flexible working policy, hybrid working model & competitive salary we offer: Extensive development opportunities and programs (vertical & horizontal promotions, foreign assignments, projects, broad range of internal & external training) Private medical care, including dental care MyBenefit Platform, including Multisport Lunch subsidy Work from home benefits package Languages assistance program Personal trainer Life Insurance LinkedIn Learning Platform access Employee Assistance Program (an online platform to support your well-being) and Mental Wellness University Possibility to participate in various programs & projects, including activities in Charity Team, First Aid Team, Emergency Team, Active Team and Eco Team Last but not least: Work in a welcoming, stimulating, and energetic environment where you can unleash your potential At Tate & Lyle, we are committed to all our employees being seen, heard, and valued and thus, we value the contributions of people with unique backgrounds, identities, and experiences. Tate & Lyle is an equal opportunity employer, committed to the strength of an inclusive workforce.