Transcon & Distribution Agent

Job description

Key Responsibilities Manage end-to-end transportation and distribution operations , ensuring seamless shipment execution, inventory accuracy, and on-time delivery while meeting customer expectations. Deliver exceptional customer service by coordinating shipments, providing proactive communication, tracking orders, and building strong relationships with customers, suppliers, and carriers. Drive operational excellence through accurate data management, KPI monitoring, timely reporting, and continuous improvement initiatives that enhance efficiency and productivity. Ensure financial and process accuracy by supporting billing, transportation rating, inventory control, SOP compliance, and adherence to customer-specific requirements. Champion Expeditors' culture and compliance standards , demonstrating integrity, accountability, collaboration, and a commitment to Operational Process Standards (OPS), regulatory requirements, and company values. 6 months to 1 year of experience in transportation, distribution, warehousing, logistics, customer service, or a related field; or an equivalent combination of education and experience. Intermediate to advanced English proficiency, with the ability to communicate effectively with internal and external stakeholders. Proficiency in Microsoft Office applications, particularly Excel, Word, Outlook, and other business systems. Strong organizational, time management, and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment. Excellent interpersonal and communication skills, including the ability to build relationships, collaborate across teams, and deliver outstanding customer service. Positive attitude, customer-focused mindset, and willingness to learn and support team objectives. Understanding of transportation and distribution processes is considered an advantage. Commitment to continuous learning and compliance with company training requirements and Expeditors offers excellent benefits: A corporate culture focused on teamwork, respect, and collaboration. Exposure to an international environment with frequent interaction across global offices and customers. Professional growth and career development opportunities within a global organization. An inclusive and diverse workplace that encourages participation, innovation, and the exchange of ideas. Strategically located offices in San Isidro and Callao. Private medical insurance (EPS) for employees, according to company policy. Participation in employee engagement, recognition, and culture-building activities. Employee recognition programs that celebrate performance and contributions. We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!