Transformation Management Office - Senior Manager/Manager, Business Transformation & Operations

Job description

THE BUSINESS We are Everyday Luxury™. It's what we do and how we do it — together. It's working alongside world-class talent in pursuit of world-class results. It's maximizing your potential in a high-performance culture. It's knowing that wherever you are, you belong. It's elevating your world — and the world of those who love and will love Aritzia. It's You. And an endless runway of opportunity. With a Global Support Campus in Vancouver and additional Support Office hubs in major cities across North America — including Toronto, New York, Los Angeles and Seattle — our workplace network is strategically designed to support our People and serve our Clients a frictionless experience. So, you can do what you do best — with us. THE TEAM The mission of the Business Transformation & Operations Department is to strategically develop and scale each business area with world-class infrastructure, enhancing existing functions and introducing new capabilities through a methodical yet entrepreneurial approach. THE OPPORTUNITY Aritzia is growing and our Business Transformation & Operations team is growing with it. This is a unique opportunity to be part of the team responsible for the strategic development and scaling of our business through world-class operational solutions. As the Senior Manager/Manager, Business Transformation & Operations, you will be an internal consultant, embedded directly within an area of our business such as Technology and People & Culture, enhancing existing functions and introducing new capabilities by defining target operating models, designing & building business processes, and developing the frameworks & tools that drive scalability. With a methodical & entrepreneurial approach, you will play a key role in delivering transformational solutions that enable the business to operate effectively at scale. And, with the skills you gain in this role, the opportunities are endless – from a rewarding career in Business Transformation & Operations, to continued growth and development with Aritzia. THE ROLE As the Senior Manager/Manager, Business Transformation & Operations, you will: Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience. Embed within a specific business area, building the foundation to support unique growth and scale objectives. Define and implement the core operating structure and working model of the business area in collaboration with cross-functional partners. Design how we approach business decisions by creating the frameworks, references, and decision-making models required to support consistent execution. Engineer effective and efficient business processes, optimizing for throughput and frictionless operations. Scale the business for future growth by introducing and evolving world-class capabilities that unlock the most impactful opportunities across Aritzia. Seamlessly integrate meaningful tools into the day-to-day of the business. THE QUALIFICATIONS The Senior Manager/Manager, Business Transformation & Operations, has: Proven skills, education, and/or experience in: Business administration or related degree, MBA considered an asset Experience leading business operations, process improvement, and/or organizational design initiatives Experience in consulting is considered an asset A commitment to learn and apply Aritzia's Values, Business and People Leadership principles The ability to collaborate fluently with cross-functional partners. A commitment to quality and investing in results that add value to the business THE COMPENSATION At Aritzia, we provide market-leading compensation packages designed to reward impact through our pay-for-performance philosophy. The range for roles at this level is $100,000 - $300,000 per year. Total compensation may include base, bonus and/or equity depending on the role, which has the potential to be greater than this range. With comprehensive benefits, aspirational workspaces, and elevated perks and experiences — we provide it all. THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: Product Discount — Maybe you’ve heard of our famous product discount? Or our exclusive private shopping events? You have now. Baby Leave Program — We provide up to 16 weeks of paid time to support you and your growing family. A-OK Commissary & Cafe — Everyday Luxury dining, exclusive to Aritzia. Our in-house bistro and cafe is a private oasis where employees can enjoy curated, subsidized Everyday Luxury dining. The SET — Our in-office fitness studio and gym with state-of-the-art equipment, custom-created classes and optional personal training. Open 7 days a week, it works out well. Aritzia Virtual Wellness — Because your health, happiness and safety matter, we provide 24/7 resources to support you in your wellbeing goals, whether they’re physical, mental, social or financial. Aspirational Workplace — Our offices are specially designed to be spaces of creativity, productivity and inspiration. They’re also dog friendly. Woof. Amenities — Additional amenities include a private parent’s room, shower facilities with elevated complementary conveniences, bike rooms and more. The Extras — We also offer a multitude of other perks like dry-cleaning, hotel and restaurant discounts, self-care promos and on-site medical care. ARITZIA Aritzia is an Equal Employment Opportunity employer. Our goal is to be inclusive, diverse, and representative of the communities where we work while creating an environment where every person can enjoy a successful career. This commitment applies to all candidates and employees regardless of race, ethnicity, citizenship, creed, place of origin, religion, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability, age, and any other protected characteristic. Requests for accommodation due to a disability or any other protected characteristic can be made at any stage of the recruitment process and during employment by contacting our People & Culture Team. We’re committed to making your experience positive and transparent. Please note, our recruiters will only contact you using an @aritzia.com email address. If you receive recruitment-related messages from other domains, please disregard them.