Transformation Manager

Job description

## **Accurx is solving healthcare productivity for the NHS** For decades, the NHS has struggled with fragmented systems that make simple tasks feel impossible. At Accurx, we’re changing that by building a single, system-wide platform that helps every patient get gold-standard, efficient, and joined-up care. What started as a way for GPs to text a patient, has now evolved into an all-in-one digital toolkit used by 98% of GP practices and 68% (and growing!) of NHS Trusts. Our platform now powers [**Total Triage**](https://www.accurx.com/primary-care)to manage patient demand, and [**Self-Book**](https://www.accurx.com/booking)that lets patients schedule their own appointments in seconds. We’ve automated routine care with [**Patient Questionnaires**](https://www.accurx.com/questionnaires) for long-term conditions, while [**Accumail**](https://www.accurx.com/accumail) finally allows staff-to-staff communication to happen instantly across different care settings. We’re now pushing the boundaries of the consultation itself with [**Accurx Scribe**](https://www.accurx.com/scribe), our AI-powered note-taker that drafts medical notes in real-time. We’re not just shipping features. We’re giving clinicians their time back and ensuring every patient journey is as smooth as it should be. ## **How you'll drive Transformation across the NHS** Transformation at Accurx is made up of experts who work with our NHS clients (Acute Trusts, CMH Trusts, GP Practices, ICBs etc.) to transform how care is delivered and enabled by the Accurx product suite. A Transformation Manager independently leads the delivery of high-value pilots and contracts, transforming care delivery and building the case for wider adoption across the NHS. They work to establish playbooks in different areas and move our products from 0 to 1 to the 1 to many stage working closely with the Implementation team who run with playbooks at scale. - **Turn pilots into lasting impact.** Lead complex pilots for products like Scribe, Patient Triage and Neighbourhoods, from planning and onboarding through to measuring success, proving ROI and building the case for wider adoption. - **Build relationships that unlock change.** Partner with teams and senior leaders across the NHS, understanding their priorities and challenges, building trusted relationships and uncovering opportunities to expand Accurx’s impact. - **Help NHS teams get the most from Accurx.** Deliver engaging demos, training and resources that build confidence and drive adoption, while turning what works into repeatable approaches that can scale. - **Bring the voice of the NHS into Accurx.** Turn frontline feedback and real-world challenges into insights that shape our products and strategy, strengthen business cases and proposals, and uncover new opportunities for growth. ## **You should apply if...** - You have 2+ years of experience in **large scale change management projects** (e.g. consulting, NHS transformation). - **Stakeholder management**: Has excellent client-facing skills, and is able to engage and influence both internal and external stakeholders effectively, raise and resolve issues, and drive stakeholders to action. - **Project Management:** Proven ability to lead medium to large sized projects autonomously, ensuring project delivery within defined scope, timelines, and resource allocation. - **Structured Problem Solving:** Is self directed in demonstrating advanced skills in structured problem solving, employing systematic approaches and a range of methodologies to analyse complex operational challenges. - **Data Analysis:** Exhibits proficient skills in data analysis, employing a range of analytical techniques to derive insights from large data sets and dashboards. - **Embedding Change:** Leads implementation of change initiatives within their team, function or projects, ensuring effective communication, stakeholder engagement, and training. - **Collaboration:** Facilitates and promotes collaboration within the team and across departments, fostering a culture of open communication, teamwork, and shared success ## **What’s in it for you?** You’ll join a high-performing team on a mission to solve healthcare productivity, building a platform used by around 300k NHS staff every week, supporting the care of over 50 million NHS patients every year. We set a high bar, move fast, and give people the ownership and support to do the best work of their careers - **£45,000 - £60,000 salary**, plus a discretionary recognition bonus for exceptional performance and impact, nominated by managers and awarded by our leadership team - **Equity:** £15,000 in equal share options, so you share in the value you help create - **Benefits to suit you:** adjust your healthcare cover, your pension or life insurance, whatever stage you’re at in life - **Built for collaboration:** We are an office-first culture and ask that you’re in our (dog-friendly) Shoreditch office for a minimum of 3 days a week - **Close to our users:** Regular hackathons, plus dedicated time to visit GP practices and other healthcare settings to see first-hand how our products are used - **Time off:** You’ll get 28 days of holiday (plus bank holidays) and up to 4 weeks to work from anywhere per year - **Support at home:** We offer enhanced parental leave, fertility support and parental loss support - **We have our very own chefs:** Free healthy breakfasts, snacks and lunches, plus a weekly sweet treat