Translation & Communication Specialist

**Why PlayStation?** PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation. The Team The Translation and Communication team is part of a department that acts as the business point of contact for our global partners who develop and sell game software for PlayStation. Under global leadership, the Global Account Management (GAM) team, which the Translation and Communication team sits under, supports both PlayStation and our partners’ business through internal and external coordination. Consisting of around 50 members world-wide, GAM is responsible for being the point of contact for partner headquarters and their local offices, execution of business discussions, negotiations, and presentation for our partners, and coordination and reporting to internal global leadership. The Position The Translation and Communication Specialist is responsible for working with the Senior Specialist to create an approach to translation, interpretation, and cross-cultural communication mainly for the GAM team with the goal to enable the removal of language and culture as a barrier to nuanced internal and external business communication across the third-party business. The Translation and Communication Specialist will provide interpretation for internal and external meetings, and translation of emails and documents to and from Japanese and English. Additionally, the Translation and Communication Specialist will work with the Senior Specialist in the development of structure and processes to enable efficient use of centralized resources, dedicated resources, and tools including AI. Responsibilities: - Provide interpretation and translation for internal and external engagements that include, but are not limited to meetings, emails, and documents. - Develop the third-party translation resource, tooling plan, and standards (when to use dedicated resources, when to use centralized translation, when to use machine translation, etc.) - Work on creating cultural communication training mainly for the GAM team to enable better understanding of cultural context, conversation patterns and communication styles. - Opportunity to expand scope to manage Chinese and Korean languages (a rolodex of common vendors/partners to use for interpretation, a lexicon that covers these languages, process planning for resource and tooling, cultural communication training, et al) Minimum Qualifications: - Native level bilingual in both English and Japanese - 3+ years of experience working in translation / interpretation, or 4+ years of working in an environment where English was the main language used - BtoB work experience - Knowledge and/or interest in the gaming market and industry, and general knowledge of video games - Highly detail oriented Preferred Qualifications: - Deep understanding of the video game industry and video games - 4+ years working or living in a multi-cultural environment - Experience with creating business-level documentation The Ideal Candidate: - Motivated to enrich communication and help navigate cultural gaps to achieve better understanding and outcomes - Proactive contributor and communicator, with a willingness to develop process, challenge convention, and build out a vision and philosophy - Passionate about improving not just the team but the entire organization - Ability to organize multiple projects, determine priorities, and drive them forward proactively - A collaborative team player with communication skills capable of building trusted relationships with diverse stakeholders - Curious to find new ways of working using AI - Comfortable working in high-pressure environments that requires split-second decisions <トランスレーション・コミュニケーション スペシャリスト／Translation and Communication Specialist> 組織：職場紹介 Translation and Communication**チームは、**PlayStation向けにゲームソフトウェアを開発、販売する世界中のパートナーとのビジネス窓口業務を担う組織に属しています。中でも、直接属している約50名からなるGlobal Account Management（GAM）チームはローバルリーダーシップのもと、社内外と連携しパートナーとPlayStationの双方のビジネスを支える部署です。GAMはパートナーの本社や現地ブランチとの窓口業務、商談・交渉・説明の実施、また社内のグローバルリーダーシップへの連携・報告などを行っています。 このポジションについて 本ポジションは、文脈が大事な社内外のサードパーティのビジネスコミュニケーションにおいて言語や文化の壁を取り払うことを目標に、Senior Translation and Communication Specialistと共に、主にGAMチームのための通訳、翻訳、および複数の文化をまたぐコミュニケーションのアプローチを考え構築していくポジションです。 本ポジションでは日本語と英語を使用し、社内外の会議の通訳や、メールと資料の翻訳を行います。また、Senior Translation and Communication Specialistと共に業務の効率化を図り言語や文化に関わるリソース作り、AIなどのツールの取入れ方法、プロセスの構築などを担います。 主な業務内容： - 会議、メールや資料を含む社内外のコミュニケーションにおける通訳と翻訳。 - サードパーティー事業のエンゲージメントにおけるリソースやツールの使用方法の策定や基準を構築（AIを含む通訳や翻訳方法の適切な使用方法や使用基準の策定など） - チーム全体の文化的な背景、会話パターンやコミュニケーションスタイルの理解を深めるため、主にGAMチーム向けの文化の違いを軸にしたコミュニケーション手法などのトレーニングを実施。 - 中国語と韓国語の翻訳・通訳クオリティの維持に向けた作業も今後発生する可能性あり（通訳を外注する代理店の管理、これら言語の単語集の管理、リソースやツールのプロセスづくりやプランニング、文化の違いを軸にしたコミュニケーション手法のトレーニングなど） 必須要件： - 英語と日本語でネイティブレベルの言語スキルとコミュニケーション能力 - 3年以上の通訳・翻訳経験あるいは4年以上の英語を主言語とする環境での勤務経験 - BtoB業務の経験 - ゲーム市場やゲーム業界への理解・関心、また、ゲームに関する一般的な知識 - 細部まで注意を払い、丁寧かつ正確にやり遂げる能力 歓迎要件： - ビデオゲームとゲーム業界に関する深い知識 - マルチカルチャーな環境での勤務経験や居住経験 - ビジネスレベルの書類作成の経験 求める人物像： - より良い理解や成果を生むため、コミュニケーションをより充実させ文化の違いによって生じるギャップを埋める意欲がある方 - 主体的に貢献し、積極的にコミュニケーションを図る姿勢を持ち、プロセスの改善、固定概念への挑戦、そしてビジョンや理念の構築に意欲的に取り組む方 - チームだけでなく組織全体を改善することに情熱を持てる方 - 複数の案件を整理し、優先順位を判断しながら主体的に推進できる方 - チームワークを大切にし、コミュニケーションスキルをもって多様なステークホルダーと信頼関係を築ける方 - AIを使用した新しい働き方を築いていきたい方 - 瞬時の判断が求められるような環境下でも落ち着いて対応できる方 **Equal Opportunity Statement:** Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category. We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond. *PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.*