Transport Allocator

Job description

Jewson , a leading building materials distributor in Northern Europe, is on the hunt for a Transport Allocator for our site in Wimborne , who's as passionate about great service as we are! We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays). Jewson are looking for a Transport Allocator to join the supportive and successful team at their Wimborne site. Overall Purpose of Role: To coordinate, allocate and optimise the day-to-day delivery network across the Cluster, ensuring customer orders are delivered safely, efficiently and cost-effectively. The role supports operational excellence through effective transport planning, resource utilisation, compliance monitoring and proactive communication with branches, drivers and transport colleagues. The Transport Allocator plays a key role in delivering excellent customer service by maximising vehicle capacity, maintaining compliance with transport legislation and Operator Licence requirements, and supporting continuous improvement across transport operations. Working Hours: 7am-4.30pm Mon-Fri, and every other Sat 8am-12pm Key Responsibilities: Allocate and plan customer deliveries to ensure delivery commitments and service levels are achieved. Maximise fleet utilisation and delivery capacity while maintaining operational efficiency. Work closely with branches to understand customer requirements and manage changing priorities. Proactively identify and resolve delivery issues before they impact customers. Support the achievement of OTIF (On Time In Full) performance targets. Communicate effectively with drivers, branch teams and transport colleagues to ensure smooth daily operations. Produce efficient daily delivery schedules and vehicle allocations. Plan branch transfers, stock movements and inter-branch deliveries in the most cost-effective manner. Monitor fleet capacity and recommend opportunities to improve utilisation. Support continuous improvement initiatives to enhance delivery performance and transport efficiency. Assist with analysis of failed, delayed or compromised deliveries and identify corrective actions. Ensure transport operations are conducted in accordance with Operator Licence requirements and relevant legislation. Maintain accurate records and support transport compliance audits. Collaborate with neighbouring clusters and transport teams to optimise resource availability and customer outcomes. Maintain accurate information across all transport systems, databases and reporting tools. Produce and support reporting on transport KPIs and operational performance. Support the Local Transport Manager with planning analysis, capacity reviews and network optimisation. Ensure transport-related documentation is completed, stored and maintained appropriately. Support regional and divisional initiatives relating to transport, compliance and operational excellence Escalates significant customer service, compliance or capacity risks to the Local Transport Manager. Monitor and promote effective use of Delivery Management Systems and transport processes. Escalate compliance, vehicle or driver concerns appropriately. Support the business in maintaining high standards of safety, wellbeing and environmental performance. Ensure all transport administration is completed accurately and within required timescales. Promote a positive safety culture and adherence to company policies and procedures. Required Skills and Experience: Previous experience in transport planning, logistics coordination or fleet scheduling. Strong geographical knowledge and route planning capability. Understanding of transport legislation and Operator Licence requirements. Excellent organisational skills with the ability to prioritise competing demands in a fast-paced environment. Strong problem-solving and decision-making skills. Ability to build effective working relationships across multiple functions. Excellent communication skills, both verbal and written. High attention to detail and accuracy. Proficient in Microsoft Office and transport management systems. Resilient, adaptable and able to remain calm under pressure. Ability to work independently and collaboratively as part of a wider team. Desirable: Experience within the construction, merchanting or distribution sector. Knowledge of Delivery Management Systems (DMS) or similar transport planning platforms. Experience supporting transport KPI reporting and performance analysis. Understanding of EHS and compliance management processes. What’s in it for you? A competitive salary and benefits package, plus generous staff discounts A supportive team environment where your contributions are recognised and valued Opportunities to grow your skills and career within our organisation Flexible working arrangements to help you balance work and life What's Next: If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process. Are you ready to elevate your career and join a team that is passionate about delivering exceptional service? We can’t wait to hear from you!