Transport Associate

Job description

GENESIS HEALTHCARE SYSTEM In order to fill our Mission of serving our community by helping each person achieve optimal health and well-being by providing compassionate, exceptional, and affordable healthcare services, all employees of Genesis HealthCare System must be committed to living the Genesis Mission and Genesis values of Compassion, Excellence, Integrity, Team, and Innovation. All employees must regard themselves as an ‘owner’ of Genesis and keep our patients at the center of everything we do - always. Position Details: Work Shift: Varied Shift (United States of America) Scheduled Weekly Hours: 36 Department: Transport Services Overview of Position: The purpose of this position is to transport patients and material such as charts, specimens, equipment, and supplies efficiently throughout the facility. ESSENTIAL DUTIES 1. Transports patients between ER, nursing units, diagnostic areas, doctors' suites, morgue, and other areas of the hospital. 2. Transports blood and other specimens on both a STAT and routine basis. 3. Transports patients on portable telemetry equipment and is responsible for monitoring heart rhythms, rates, and identifying arrhythmias. 4. Utilizes communications technology including Vocera and Interactive Voice Recognition for job assignment and completion. 5. Cleans and disinfects carts, stretchers, wheelchairs, and other transport related equipment. 6. Delivers patient equipment, beds, patient supplies, audiovisual equipment, and exchange various gas tanks. 7. Packs, collates, and prepares paperwork along with other recordkeeping tasks. 8. Performs materials management functions, including materials distribution as needed. 9. Maintains safety of the patient and self at all times by following departmental and hospital policies and procedures. 10. Demonstrates awareness and responds to changes in patient condition through applying CPR, calling a code, contacting nursing, etc. 11. Receives instructions and follows through with direction from a Transport Supervisor, clinical staff, or department leadership. 12. Receives training and effectively applies lessons to daily work activities. 13. Enter pertinent patient information into the Electronic Medical Record system for each patient transport. 14. Handles all work-related information in a confidential manner, with a focus on patient confidentiality. 15. Responds to requests in a timely manner, and treats nurses, patients, and other customers with professionalism and compassion. 16. Follows hospital and departmental policies with special attention to safety, dress, attendance, punctuality, and regulatory compliance. 17. Works effectively with team members to meet constantly changing needs and deliver care that is customer oriented and cost effective. 18. Demonstrates initiative and creativity to continuously improve services, departmental and interdepartmental processes, and any other activities that affect quality. QUALIFICATIONS 1. High School diploma or equivalent required. 2. Read, comprehend, and follow written and verbal instructions. 3. Must be able to read and understand English and have basic arithmetic skills. 4. Good interpersonal and communication skills. 5. Ability to assess situation needs and problem solve. 6. Have a working knowledge of computer software programs (Microsoft Office, Windows, etc.) PATIENT CENTERED CARE & BEHAVIORAL EXPECTATIONS 1. Living the Genesis Mission, Vision and Values: • Performs work in a manner that is quality focused. • Treats patients, co-workers, visitors and volunteers with courtesy, compassion, empathy and respect. • Results oriented and focused on achievement of objectives. • Acknowledges and responds to the diversity of people and the situation. • Encourages peers (others) to be owners of change. • Always makes the effort to anticipate and exceed customer needs and expectations. • Possesses the ability to engage others with patience and understanding. • Acts in a manner that creates positive first and lasting impressions. • Demonstrates the ability to own issues until they are resolved. 2. Patient Centered Care (patients/families, physicians, co-workers, all other internal/external customers) • Introduces self and role…connects with everyone. • Communicates effectively (i.e. advising others of actions, pertinent information, time durations, etc.) and asks for feedback. • Asks for and anticipates needs and concerns of others. • Maintains a positive work environment for staff and a healing environment for patients (i.e. safe, clean, quiet, etc.) • Maintains the dignity and privacy of each person; manages confidential/sensitive information appropriately. • Responds to requests in an appropriate and timely manner. • Exits patient/customer encounters courteously, asking if there are additional needs that can be addressed. 3. Promotes Patient and Employee Safety • Demonstrates safe Patient Handling (i.e. transfers, transport, care administration, nutrition, medication, etc.) • Demonstrates safe Materials Handling (i.e. appropriate use and disposal of chemicals, infectious wastes, etc.) • Demonstrates appropriate knowledge of Infectious Disease precautions and use of proper protective equipment • Demonstrates Slips/Trips and Falls Awareness. • Actively contributes to maintaining a safe, clean and quiet environment. WORKING CONDITIONS/PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Ability to sit, stand, push, pull, bend and walk for extended periods of time. 2. Regularly lift or move up to 10 pounds, frequently lift or move up to 25 pounds and occasionally lift or move up to 50 pounds. 3. Vision abilities required include up close vision, peripheral vision, depth perception and the ability to adjust focus. 4. May be required to periodically rotate shifts and regular days off. All system employees must be willing to work all shifts, extra hours, holidays and emergency shifts as required. This description reflects in general terms the type and level of work performed. It is not intended to be all-inclusive, nor portray the specific duties of any one incumbent. Thank you for your interest in employment at Genesis. Genesis is committed to being an equal opportunity employer. Selection of applicants for employment is based only on qualifications and the requirements of a specific job.