Transportation Manager 🇬🇧

Job description

📍 London | Full-time | Fluent 🇬🇧 E-commerce is booming — but independent brands still struggle to match the seamless logistics of giants like Amazon. At **Bigblue**, we’re on a mission to change that. We help brands by democratizing best-in-class operations: scaling faster while delivering a five-star customer experience. Since 2018, we’ve built a tech-driven logistics platform powering **600+ brands** — from fast-growing DTC players to global names like **MUJI, Aigle, and Cabaïa**. With **200+ employees** across **Paris, Madrid, Berlin and London**, our proprietary **WMS (Warehouse Management System) Atlas**, and a network of **9 warehouses across Europe**, we’re solving logistics challenges that others haven’t dared to tackle — making fulfillment **faster, smarter, and greener**. Backed by **$20+M in funding** and trusted by the next generation of e-commerce leaders, we’re scaling rapidly — from **10 million orders in 2024** toward ambitious enterprise expansion. The journey ahead is bold, and we’re looking for the right partner to help us lead the way. At Bigblue, we hold ourselves to a very high bar: in the quality of our product, the rigor of our operations, and the care we bring to every merchant we work with. You'll be working alongside talented people on real, high-impact problems, in an environment where high standards come with genuine support, ownership, and room to grow. If you want your work to matter from day one, you’re in the right place. About the role 🚀 Bigblue is looking for a Transportation Manager to join Bigblue's newly formed transportation team, **led by a former Amazon executive**. The role represents a **critical function within Bigblue Operations** to continuously improve the service levels, capacities, costs and reduce the carbon footprint of our European transportation. This is a **unique opportunity to have a meaningful impact on our customers** and to get a 360 view on the e-commerce supply chain. Missions ✍️ - End to End owner of all Transportation processes from collection at Bigblue warehouses to delivery at final customer - Animate whole carriers portfolio through performance review and operations readiness - Lead and support continuous improvement or growth projects (find ideas & lead initiatives) - Work hand in hand with Data Analyst to develop and monitor full set of Transportation KPI - Support other Bigblue departments (Customer Care, Warehouse or Product teams) - Support the Head of Transportation in capacity planning, market research and sourcing of new carriers ### Requirements 🙌 - +2 Years of Supply Chain/ Transportation/Project Management related experience - Master's degree or higher in Business, Management, Transportation or other technical field - Excellent communication, both verbal and written - Proficient program manager, with experience scoping, leading and delivering moderately complex projects. - Strong stakeholder management capabilities - Demonstrated ability to work in a team - Customer centric. Must possess strong customer experience judgment - Proven analytical thinking with a natural tendency to use data in decision-making and prioritization - Experience in prioritizing multiple concurrent projects while still delivering timely and accurate results