Travel Advisor - Spanish market (permanent contract)

Job description

⚓ About Click&Boat Click&Boat is a rental platform product of Boats Group, the fastest-growing digital business in the recreational boating space. We are a talented team of techies, creatives, marketers, closers and customer advocates who spend each day pushing the boundaries of technology to make buying, selling & renting boats easy. We spend each day surrounded by 500,000 boats from across the globe! Click&Boat is the European leader in boat rentals. Our marketplace makes boating accessible around the world, from a day trip to a week-long adventure, while enabling private and professional boat owners to generate additional income through rentals. To support this growth, we are hiring a Travel Advisor to join our dynamic team in Barcelona and contribute to delivering tailor-made boating experiences to our Spanish speaking clients. 🚤 The role In this role, you will play a key part in the Spanish/LATAM Market of the Sales Team, a business unit of around 40 people, managing Spanish-speaking clients interested in booking boat rentals. You’ll also work closely with the Supply and Customer Care crew members to deliver a seamless and high-quality experience to our users. If you're excited about marketplaces, fast-paced environments, and building meaningful solutions, you might be exactly who we’re looking for. 🛟 What floats your boat You will be responsible for the following tasks, which will vary according to the time of the year: Understanding our customers' needs and advising them on their boat search. Find the best deals for our customers by negotiating the best options with Click&Boat boat owners. No cold calling, only warm leads already in your pipeline. Maximizing the conversion rate by applying Sales strategies, and accompanying customers throughout the sales process until its conclusion, providing them with all the information relating to their booking. Ensuring customer satisfaction and loyalty so that they think of Click&Boat the next time they go sailing. You will have a reachable annual target, which may be distributed on a monthly and/or four-monthly basis. Over-performance is rewarded . To maximize the reactivity and customer satisfaction, we are used to working on Saturdays. You will be required to work at least one Saturday per month following a planning given in advance (you will get a recuperation day off then to ensure 2 days off per week). 🧭 What you bring aboard You are bilingual in Spanish and fluent in English . Ideally with one or two years of previous successful working experience in Sales. You manage autonomously your entire Sales cycle, from the understanding of the need to the closing and the upsell of the client. You are a team player who inspires trust, is ready to take the initiative, and is distinguished by a customer-satisfaction-driven attitude. 🌊 Bonus points (great to have, never a dealbreaker) The knowledge of another language is highly valued. If you have a boating background and interest, it’s even more perfect! 🗺 The hiring journey Intro call with Talent Acquisition Interview with your future manager Final chat with our VP Sales We aim to keep things smooth, transparent, and respectful of your time throughout the process. What awaits you aboard 🚀 A fast-growing international company with real impact; 💻 Remote work policy: 1 day per week, depending on periods of the year and seniority; 🌴 5 additional days off; 📖 Extensive internal training; 🥪 Lunch vouchers (Cobee); 💪 Gym partnerships (Wellhub); 🚤 Boat licence offered and exclusive discounts on your next boat trips; 🥐 Breakfast every Tuesday morning; 🌊 A welcoming office in Barcelona, next to the centrally located Cathedral and just a 20-minute walk from the sea; 🎉 Team-building activities. Full-time contract. The starting compensation package is 30k€ , including an uncapped variable component representing 20% of the target package. The final package may vary depending on experience. 🪝 Ready to come aboard? If this opportunity sounds like your next adventure, hit the “apply to this job” bottom 🚀 Remember, even if you don’t meet every requirement, you might still be a great match for us! And yes, we’re especially talking to women here: science says that you are less likely to apply if you don’t meet them all. So go for it, take your chance, we’d love to hear from you. At Click&Boat, every application is reviewed with equal care and attention, regardless of age, gender, origin, disability, religion, sexual orientation, or any other characteristic. We hire for talent, drive, and mindset — the sea is open to all. 🌊