Travel Coordinator

Job description

About SiGMA World: Founded in 2014 and headquartered in Malta, SiGMA Group is a global leader across iGaming, emerging technologies, affiliate marketing, events, and media. With over 450 professionals across Malta, Cyprus, Serbia, Brazil, Armenia, and the Philippines, we deliver large-scale international events that bring together industry leaders from around the world. Our operations are global, fast-moving, and built on strong execution, collaboration, and consistently high standards! About the role: We are looking for a proactive, organised and detail-oriented Travel Coordinator to join our Travel team. The role will support employees with their day-to-day travel needs and help ensure a smooth and well-organised travel experience. You will work closely with employees, internal teams and external travel suppliers to coordinate travel arrangements and support employees throughout their travel. This is a hands-on and varied role suited to someone who enjoys organisation, working with people, solving problems and managing different priorities in a fast-paced environment. Key Responsibilities: Travel Coordination Coordinate day-to-day travel arrangements for employees, helping ensure all necessary arrangements are in place, including accommodation, travel documentation and local transportation. Visa & Travel Documentation Support employees with their visa and travel documentation requirements. Accommodation Management Arrange suitable accommodation in line with company travel policies, traveller requirements, approved budgets and safety considerations. Transportation Arrangements Coordinate local transportation, including airport transfers and other ground transportation, to support smooth and efficient travel. Flight Booking Coordination Work closely with the Travel team responsible for flight bookings, providing the required travel details and ensuring arrangements are properly coordinated. Expense & Budget Support Assist with tracking travel-related expenses and maintaining accurate records in line with company policies and approved budgets. Traveller Support Support employees with travel-related questions, changes or unexpected issues, helping to find practical and timely solutions. Documentation & Reporting Maintain accurate records of travel arrangements, expenses and relevant travel information to support internal tracking and reporting. Policy & Process Follow company travel policies and procedures when arranging and coordinating travel, while ensuring relevant processes are followed accurately. Team Support Support the Travel team with additional tasks and projects as required, contributing to the smooth running of the department. What we're looking for: Previous experience in travel, tourism, hospitality or a similar coordination role is a plus, but not essential. Strong organisational and time-management skills. Excellent attention to detail and accuracy. Good communication and interpersonal skills. A customer-focused approach and a genuine interest in helping others. Ability to manage multiple requests and priorities in a fast-paced environment. A proactive and solution-focused approach when dealing with changes or unexpected situations. Comfortable communicating with employees, internal teams and external suppliers. Good working knowledge of Microsoft Office / Google Workspace. Experience with travel booking systems or travel management platforms is an advantage, but training can be provided. Willingness to learn, develop and contribute as part of a team. Willingness to work weekends and public holidays when required, particularly during company events and busy travel periods. What we value: We are looking for someone who is reliable, organised and willing to learn, with a positive attitude and the ability to take ownership of their work. You don't need to have extensive travel experience to be successful in this role. If you are organised, detail-oriented, enjoy helping people and are comfortable working in a fast-moving environment, we would be happy to hear from you. Why Join SiGMA Group Learn from experienced AI engineers on real, production products Join a globally established brand delivering industry-leading events Work with international teams across multiple markets Travel opportunities as part of your role Hybrid setup and flexible hours (great for balancing study) Work abroad up to 6 weeks per year (fully covered) Birthday leave and additional perks Access to 100+ courses via iGaming Academy