Travel & Scheduling Agent

Job description

Travel & Scheduling Coordinator Location: Addison, TX (Headquarters) — In Office Schedule: Friday - Monday 10:00am–8:00pm Compensation: $22- $23.31/hour (paid bi-weekly) Status: Full-Time Position Overview The Travel & Scheduling Coordinator is responsible for managing all travel arrangements that support our nationwide high value cargo escort operations. This includes booking and coordinating rental cars, flights, hotels, and related travel logistics for escort teams assigned to missions across the country. This position works closely with the Security Operations Center (SOC) and reports directly to the Director of Operations to ensure each assignment is properly supported with accurate, timely, and cost-effective travel arrangements. The role requires strong attention to detail, excellent organizational skills, and the ability to manage shifting schedules and fast-paced demands. Key Responsibilities Coordinate and book all travel for high value cargo escort teams, including flights, rental vehicles, and hotels. Maintain an organized, up-to-date roster of upcoming escort assignments requiring travel support. Work directly with the SOC to ensure all bookings align with mission timelines and client requirements. Enter all itineraries, confirmations, and schedule updates into internal systems. Track travel-related expenses and ensure accurate documentation. Communicate clear, detailed itineraries and travel updates to escort teams. Support the Director of Operations with day-to-day needs tied to high value cargo escort missions. Ensure all travel arrangements minimize downtime and unnecessary expenses while meeting strict operational deadlines. Qualifications Strong verbal and written communication skills. High attention to detail with excellent organizational abilities. Ability to handle multiple assignments, tight deadlines, and last-minute changes. Experience in travel coordination, scheduling, logistics, dispatching, or administrative operations is a plus. Proficiency with general computer applications and ability to learn new platforms quickly. Professional, reliable, and capable of handling sensitive information. Compensation & Benefits Pay: $22 - $23.31/hour (paid bi-weekly) Full-Time Benefits Include: Health, dental, and vision insurance 401(k) with company matching Paid time off (PTO) Opportunities for advancement as FRPS expands operations nationwide Schedule: 4 Day workweek 10:00am - 8:00pm Friday - Monday Growth & Opportunities FRPS continues to grow rapidly, supporting high value cargo escort operations across the country. As our operational footprint expands and escort volume increases, new roles and leadership opportunities will emerge. Team members who excel in this role will have the chance to advance as we build out our nationwide cargo escort infrastructure. Equal Employment Opportunity First Responder Protective Services is an Equal Employment Opportunity and affirmative action employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Posted By: First Responder Protective Services 4006 Belt Line Rd, Suite 138 Addison, TX 75001 Texas Department Of Public Safety Private Security Program License # C10520601 About First Responder Protective Services (FRPS) First Responder Protective Services is a premier provider of private security and high-value cargo escort services across the United States. Our company is owned, operated, and managed by U.S. military veterans, law enforcement executives, and experienced business professionals. With over 60 years of combined expertise, our leadership team has protected critical infrastructure, supported national security efforts, and delivered reliable support to corporations and communities nationwide. Our mission is to provide exceptional customer service through attention to detail, integrity, accountability, empathy, and genuine care for our clients and the field teams we support.