Travel Support Specialist – Client Services

Job description

**Job Title: Travel Support Specialist – Client Services** **Location:** Remote **About the Role** We’re hiring a **Travel Support Specialist** to assist with **client communications, itinerary updates, and travel issue resolution**. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. ### Responsibilities: - Respond to client inquiries about existing or upcoming trips. - Resolve travel issues (delays, cancellations, schedule changes) in real time. - Communicate with airlines, hotels, and tour providers to make changes. - Confirm itinerary details, send reminders, and provide travel tips. - Document interactions and maintain client records in our CRM system. ### Requirements: - Previous experience in a **travel agency or customer support** role. - Strong attention to detail and excellent communication skills. - Ability to work flexible hours, including evenings or weekends if needed. - Tech-savvy and comfortable using booking platforms and CRMs. ### Why Work With Us? - **Remote work and flexible schedule.** - **Growth path into full-time travel advisor or team lead roles.** - **Travel discounts and ongoing professional development.**