Trial Class Manager | GCC

Job description

📌 Role Snapshot Position: Remote Trial Class Manager (Independent Contractor) — Arabic-speaking market What you’ll do: Deliver 1:1 online trial lessons, assess the child’s needs, recommend the most suitable Kodland program, and support the family through the enrollment decision Typical schedule: 20–25 hours/week on average , mostly during after-school / evening hours on weekdays, plus daytime weekend slots Compensation: Fixed pay per completed trial lesson + performance-based bonuses (clear and structured bonus logic) Training & support: A structured onboarding process with live training, guided practice, and a short assessment before you work with real families If this structure matches your expectations and availability, please review the details below. 1. About Kodland 👨‍💻👩‍💻 Kodland is an international online school that helps children develop practical digital skills and learn how to use technology creatively and responsibly. We teach children aged 8–17 , offering programs in Python, Roblox, Minecraft, Digital Creativity , and other modern digital disciplines. Kodland operates globally, working with students and families across Europe, the UK, the USA, CIS, Latin America, MENA , and other regions. All classes are delivered live via Zoom , in 1:1 or small-group formats , with a strong focus on project-based learning . Our mission is to help children grow into confident, logical thinkers with strong technological literacy and problem-solving skills. 🔗 Learn more about Kodland: Kodland — International Online Coding & Design School for Kids (5-17) 2. A Day of a TCM In this short video, you’ll see: what a typical working day looks like for a Trial Class Manager, when and how TCMs usually work during the week and weekends, how a real trial lesson flows , from the first minutes to the final conversation with the parent. 👉 Please watch this before applying — it will help you decide if this role fits your lifestyle. 3. What Does a Trial Class Manager (TCM) Do? 🎧 A Trial Class Manager (TCM) is responsible for delivering the very first online trial lesson and guiding families through their initial decision about learning with Kodland. During each trial session, you will: Meet the child and at least one parent via Zoom. Build rapport and ask targeted questions to understand the child’s background, interests, goals, and prior experience . Lead a short hands-on activity (simple coding, game logic, or digital task) using our prepared materials. Recommend the most suitable program and learning format , based on the child’s needs and engagement during the trial. Answer questions, handle basic objections , and guide the family toward a clear “yes/no” decision regarding enrollment. This role is a combination of: 🎓 Education — explaining concepts clearly and keeping the child engaged 🗣 Communication — listening carefully, asking the right questions, and adapting your approach to each family 💼 Sales — demonstrating value, discussing pricing transparently, and confidently closing when there is a fit ⚠️ Important to note: This is not a pure teaching role and not a scripted call-center position . You will be provided with structure, materials, and guidance — but you are expected to think independently, adapt to each family, and actively lead the conversation . 4. Requirements ✅ Must-haves Clear, confident spoken Arabic & English A reliable laptop or PC with a working webcam and microphone Stable internet connection suitable for uninterrupted Zoom video calls A quiet, professional workspace with your camera turned on Consistent availability of 20–25 hours per week during prime time (weekday afternoons/evenings + daytime weekend hours) Genuine comfort communicating with both children and adults Nice-to-haves Background in sales, customer service, customer success, tutoring, or coaching Any prior experience working with children and/or parents Experience working remotely and managing your own schedule independently 5. Schedule & Availability 🕒 When do TCMs usually work? Weekdays: primarily between 13:00–23:00 Egypt time Weekends: primarily between 10:00–20:00 Egypt time The standard setup includes 5 working days per week , with 1 weekday off , and 1 day off on Saturday or Sunday . Exact hours are negotiable, but consistent weekly availability is required so we can plan schedules in advance and reliably allocate trial classes. Typical workload progression The usual setup looks like this: After passing probation period: You start with 15 trial class hours per week , plus around 3 administrative hours (1:1s, team meetings, internal webinars) As you gain experience: Your schedule typically increases to 20 trial class hours per week , plus administrative hours Top-performing TCMs: Have the opportunity to increase up to 25 trial class hours per week 📌 Note: Administrative hours are paid at the same rate as completed trial classes. Availability & professionalism You set your availability together with your Team Leader in advance , and we expect you to honour the time slots you open , so families are not left waiting. That said, we understand that unexpected situations and force majeure can happen . We approach scheduling humanely and reasonably — the key expectation is professional communication in advance whenever changes are needed so that everything can be handled smoothly. 6. Compensation & Income Model 💶 This is an independent contractor role with performance-based income . Payments are made in EGP twice per month. 🔑 How Your Income Is Built Base Payment You receive a fixed payment for every completed trial class . Bonus Income You earn a percentage of your total monthly sales . The higher your conversion rate, the higher your bonus percentage. Current Model Base payment: 100 EGP per completed trial Revenue bonus: 3%, 4.5% and 6% of total monthly revenue (depends on your monthly revenue) 💰 What This Means in Real Numbers The examples below are based on real internal averages. 📌 These figures reflect a part-time role Early stage / newcomers ~ up to 400$ per month (base + bonus) Stable performers ~ up to 700$+ per month Top performers: can reach up to 1200$+ per month 💡 We actively support our managers with regular feedback and performance analysis, as well as ongoing training, webinars, and best-practice sharing. Our goal is to help you grow into stronger performance and, as a result, higher income. At the same time, it’s important to understand: income growth doesn’t happen instantly and depends on personal skills, learning speed, consistency, and effort. Progress comes step by step. If you’re motivated to learn, reflect, and continuously improve, this role offers real earning potential — even with part-time hours! 7. Training & Hiring Journey 🧭 We don’t send you straight into real classes. There is a clear and structured training journey before you start working with real families. Your journey with Kodland: 1️⃣ This page + Application Form You carefully review this page and submit the application form at the bottom. 2️⃣ Recruiter Interview (≈20 minutes, Zoom) A short call to check your technical setup, English level, basic fit, and expectations. 3️⃣ Training Phase: Self-Study, Webinars & Practice You get access to our learning platform with all the core materials needed to succeed as a TCM. This phase includes: structured self-study materials, live webinars explaining the role, income model, schedule, and tools, practical sessions and guided role-plays with feedback. 4️⃣ Assessment Phase: Simulated Trial Classes You complete simulated trial classes with trainers and your future Team Lead to confirm you’re ready to work with real families. If needed, you may receive feedback and a second attempt. 5️⃣ Onboarding & First Real Trials You sign your contractor agreement, get access to all tools, and start your probation period with real families and clear performance expectations. ⏱ Timeline: The typical time from application to starting real trial classes is around 2 weeks , depending on training schedules and your participation speed. 8. Is This Role For You? 🎯 You will likely enjoy this role if: You enjoy talking to people , asking questions, and understanding their needs You stay focused on learning and improvement, even when results don’t come immediately. You’re comfortable working evenings and on one weekend day. You are self-disciplined and can work remotely without constant supervision You genuinely care about children’s learning and growth through technology You are motivated by performance-based income and improving your results over time This role is probably not a good fit if: You’re looking for a traditional 9–5 role with a fixed salary You feel uncomfortable selling, discussing prices, or guiding people toward a decision You strongly prefer not to work evenings or weekends You don’t want to be on camera or communicate directly with parents You find it difficult to manage your own time in a remote setup 9. What Happens After You Apply? ⏭️ You submit the application form below. Our team reviews your availability, technical setup, and basic fit. If there’s a match, we invite you to a 20-minute Zoom interview with a recruiter. After the interview, you’ll clearly know: whether this role is a good fit for you, and whether you’re invited to join the next Welcome Webinar & Training group . If it’s not a match (for example, due to availability or expectations), we’ll let you know as well.