Trim & Notions Sales Associate

Job description

About Us Mood Fabrics is the world’s premier destination for fashion fabrics, serving designers, students, and creatives alike with an unmatched selection and expertise. We take pride in our commitment to quality, creativity, and exceptional customer service—making Mood not just a store, but a true creative hub for fashion and sewing. About the Role The Trim & Notions Sales Associate is responsible for connecting customers with the appropriate trim and notions for their personal and/or professional projects. The ideal candidate will already have working knowledge of trim and textiles through previous experience in sewing, design, or costume work. Fashion design experience is a strong plus. Commission Opportunity : Associates who meet and surpass monthly quotas earn commission from their sales. Primary Responsibilities Accurately assess customer trim and notion needs and direct them to a variety of potential solutions Collaborate with other sales associates, office staff and staff at other Mood locations to fulfill customer needs Assist all staff in correctly shelving trim and notions by color and category. Engage with customers over the phone and via email to process orders Build long-term relationships with customers seeking consistent trim and notion suppliers Requirements 1-2 years of experience trims, notions and buttons Demonstrated strengths in customer-facing roles Excellent communication and interpersonal skills Benefits 401(k) Health Insurance Dental Insurance Paid time off Employee Discount Creative and collaborative work environment