Twilight Beverage Server - Casino Service

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE Position Summary: This position is responsible for serving alcoholic and non-alcoholic beverages to guests according to department policies, procedures, and steps of service during the hours designated as ‘Twilight’ Primary Duties and Responsibilities : includes but not limited to: Responsible for the handling of payment in cash outlets, per established check tendering procedures Clears glassware, ashtrays and debris in assigned pit area Consistently applies knowledge of all legal beverage service guidelines Secondary Duties and Responsibilities: Maintains a clean and sanitary work environment, according to department policies and procedures Advises and assists guests in beverage selections Minimum Education and Qualifications: Previous experience with serving cocktails or as a waiter or waitress or comparable customer service related job Competencies : Incumbent will master the following competencies while in this position: Good written and verbal communication skills Strong organizational and multi-tasking skills Excellent knowledge of spirits, beer, wine, glassware, garnishes and all beverage service techniques Knowledge of drinks and recipes and ability to use endorsements at appropriate service opportunities Skills in proper tray preparation and handling Proficiency in ordering beverages utilizing the proper established call order Ability to adapt to new industry technology Excellent knowledge of the overall property and gaming floor Excellent knowledge of state liquor laws including proper identification procedures, monitoring levels of intoxication, intervention strategies, refusal of service and shutoff procedures Training Requirements: Outlet-specific standard operating procedures SMART alcohol awareness Established Beverage Server training and shadowing program Physical Demands and Work Environment: Must be able to stand and walk large areas for an entire shift Must be able to bend and lift full beverage trays of up to 25 lbs. Must be able to work in a fast paced environment with frequent interruptions Must be able to work various shifts and flexible hours This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with this job. Mohegan Sun reserves the right to make changes to the above job description whenever necessary. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! . Mohegan Sun practices Native American Preference in hiring. "Native American" means an individual who is a duly enrolled member of the Mohegan Tribe or any group of Native Americans recognized by the Mohegan Tribe, The United States of America, or the State of Connecticut.