TX - Inside Sales Representative - Industrial Distribution - Austin, TX

**Ryan Herco Flow Solutions,** a SunSource company,is a leading distributor of fluid control systems, fluid filtration systems, fluid handling products, micro-electronics, and general industrial supply. We sell to a broad base of customers in industries such as electronic component and equipment manufacturers, chemical manufacturers, water & waste treatment, metal finishing, pollution control and life sciences companies. [](https://www.rhfs.com) **Ryan Herco Flow Solutions is looking for an experienced individual to fill the role of Inside Sales Representative.** In this position, you will: - Provide excellent customer service by answering incoming customer calls, solving problems, entering orders and completing follow-up procedures - Maximizes customer contact on the phone by turning product inquiries into orders; suggests accessories or replacement items to customers. - Writes bids and quotations when appropriate and performs follow-up procedures - Documents all customer contact and sales activities in the ACS system - Communicates with Outside Sales to ensure excellent account management and customer service for new and existing customers - Supports Outside Sales in implementing sales and marketing plan. - Keeps current on Ryan Herco Flow Solutions products - Attends product and sales training meetings as required. - Updates and maintains database **Requirements:** - 2+ years of proven sales and/or customer service experience - Addresses customer concerns, demonstrates empathy, and consistently moves the customer towards commitment - Excellent people skills. Interacts effectively and works productively with a wide range of people - Organized and detail-oriented - Fast learner with the ability to grasp new concepts - Persuasive, amiable, self-motived, and goal oriented - Excellent written and oral communication skills - MS Office (i.e. Word, Excel) savvy - Must be able to type 40 WPM