UAS Support Technician

Job description

Fotokite develops autonomous, high-endurance tethered unmanned aerial systems to help firefighters and public safety teams save lives. Fotokite systems allow first responders to quickly and easily gain situational awareness after arriving at emergency scenes: our autonomous one-touch launch/land system makes operation simple and safe; the dual color and thermal camera payload provides situational awareness from the system’s aerial perspective; and actively tethered flight means the system can be flown without a certified pilot, and can be left flying for as long as the situation requires. The UAS Support Technician will work with a team of engineers and technicians to maintain, troubleshoot, and repair drones and their electro-mechanical subsystems. This role is hands-on and requires strong technical skills, attention to detail, and the ability to follow repair/assembly procedures. The ideal candidate will support ongoing product and process improvements by providing feedback from repair operations, contributing to faster diagnostics, streamlined processes, and improved customer support. Essential Duties and Responsibilities: Performs diagnostics, repair, and functional testing of drones and their electro-mechanical sub-systems Disassembles and reassembles products according to repair manuals, engineering drawings, and procedures Troubleshoots issues and communicates them to application engineers, other technicians, and the engineering team Identifies and replaces defective components, including motors, sensors, wiring, PCBs, and other parts Documents repair steps and maintains accurate service records for internal use and quality assurance Supports root-cause analysis and failure reporting processes Provides feedback to the engineering and product teams to improve system reliability and serviceability Maintains a clean, organized, and ESD-safe workstation Performs other duties as assigned Education / Qualifications: High School Diploma or equivalent and 2 or more years of related experience are required Ability to assemble complex electro-mechanical systems using engineering assembly drawings A demonstrated keen eye for detail, a technical aptitude, and a desire to learn Experience handling ESD-sensitive components, as well as working in an ESD-safe environment following ESD-safety best practices preferred Proven record of proactively working to meet production timelines Working experience with common spreadsheet and word processing tools, such as G-Suite and/or MS Office Desirable, but not required: Experience working with drones Soldering skillset Experience working for an international company is a plus Fluency in English is required, any other language is a plus Job Type: Full-Time, Non-Exempt Compensation & Benefits: Salary Range: $65,000-$70,000 (salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data) Bonus / Commission: Position is not eligible for commission or bonus pay. Benefits: Medical, dental, and vision insurance; life insurance; 401(k) savings plan; paid holidays; paid time off (PTO); short-term and long-term disability; paid parental leave. Applications are accepted on an ongoing basis until the role is filled. We require that applicants already have permission to work in the US. We will not sponsor work-related visas now or in the future. Please include both a resume and cover letter. We are looking forward to hearing from you! Fotokite US LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, disability, military status, or genetics.