UH 2026 Lodge Attendant

Job description

Ultimate Hikes are the exclusive operators of multi day guided walks on the famous Milford & Routeburn Tracks. The tracks are New Zealand's most iconic of the Great Walks, and along with the Greenstone Track, showcase the majestic nature of Fiordland and Mt Aspiring National Parks. We combine the opportunity to inhabit these great locations and challenging hiking tracks with the comfort of private lodges and unique hospitality in the most remote of locations. Over the season we employ a range of people who work together to make our guided walks the most memorable experience for our guests. Position Summary – Lodge Attendant Ultimate Hikes offers guided multi-day walks on New Zealand’s Milford and Routeburn Tracks, blending hiking with comfortable lodges and exceptional hospitality in Fiordland and Mt Aspiring National Parks. Join our team to create unforgettable guest experiences in stunning locations! Purpose Lodge Attendants are responsible for providing daily housekeeping and hospitality services to create a welcoming guest experience, maintaining the presentation of a well-kept lodge complex. As part of a close-knit team, you will deliver high standards of service throughout the lodge. The role is seasonal, from mid October 2026 until mid April 2027. Key responsibilities • Providing excellent guest service and a welcoming lodge environment • Performing housekeeping duties (cleaning, laundry, bed making) • Assisting with kitchen duties (food prep, service, dishwashing) • Serving drinks and managing guest accounts accurately • Adhering to health, safety, and lodge compliance standards • Supporting lodge maintenance and occasionally accompanying guests • Working flexible hours (evenings, weekends, split shifts) with a positive attitude Location The role is based at one of the remote lodges on the Milford or Routeburn Tracks where you will work and live for up to five weeks at a time. These lodges, with the exception of Mitre Peak Lodge, are inaccessible by road. Relationships The role reports to the Lodge Manager and Lodge Assistant Manager at your lodge. Person Specifications We seek passionate, resilient team players with: • Passion for guest experiences • Housekeeping experience and strong communication skills • Teamwork and adaptability to flexible schedules • Good physical fitness • Right to work in New Zealand Personal Characteristics should include: • Results-Driven: Excels under pressure • Quick Learner: Applies new skills and seeks feedback • Resilient: Strong work ethic and perseverance • Trustworthy: Acts with integrity and builds trust • Adaptable: Adjusts to guest and team needs positively Ultimate Hikes are guardians of the environment we operate in. We are leaders in the safety and education of visitors to the region and we are responsible for the health, safety and wellbeing of the people who live and work there on our behalf. We take this commitment very seriously and pledge that everything we do will be in keeping with our own Tiaki Promise - caring for people and place.