UI/UX Director

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a UI/UX Director based in Netherlands.** This is an executive-level, hands-on design leadership role focused on elevating UI/UX quality across sophisticated web and e-commerce experiences. You will lead a multidisciplinary team while serving as the bridge between creative vision, user experience, and front-end technical execution. The role combines design systems, accessibility, responsive and mobile-first thinking, data-informed decision-making, and emerging AI capabilities. You will also play a visible role in client strategy, executive conversations, proposals, and new business pitches. Strong operational ownership is essential, including capacity planning, estimation, forecasting, and budget management. You’ll work with major brands and experienced specialists across strategy, design, technology, data, and e-commerce in a flexible remote environment. ### Accountabilities - Set creative and technical direction for UI/UX initiatives, balancing exceptional visual design with usability, performance, responsive behavior, accessibility, and technical feasibility. - Lead a mobile-first design approach across websites, applications, and omnichannel experiences, ensuring consistent customer experiences across touchpoints. - Oversee scalable design systems, component libraries, Figma Variables, design tokens, and front-end handoffs across multiple projects and clients. - Provide design leadership for complex e-commerce initiatives involving platforms such as Shopify and Adobe Commerce, as well as technologies and frameworks such as React.js, HTML, CSS, and JavaScript. - Establish and maintain high standards for visual consistency, micro-interactions, motion, craftsmanship, and WCAG accessibility compliance. - Use data and customer insights to inform design strategy, identify meaningful opportunities, and strengthen the business impact of UX and UI decisions. - Evaluate and integrate emerging AI tools and technologies to accelerate prototyping, streamline workflows, and improve team efficiency without compromising quality. - Manage, mentor, and develop UX and UI designers while fostering a culture of learning, autonomy, collaboration, and high-quality execution. - Own resource allocation, project estimation, capacity planning, workload balancing, forecasting, and delivery coordination to meet deadlines and maintain quality. - Partner with project management to monitor creative budgets, improve processes, and remove operational bottlenecks. - Lead strategic client discussions, executive presentations, proposals, and new business pitches, communicating creative concepts, technical considerations, and the commercial value of design. - Translate client business objectives into compelling digital strategies and guide senior stakeholders through feedback, iteration, and design decisions. - Advocate for human-centered design, user research, accessibility, and strategic UX/UI as drivers of measurable business outcomes. ## Requirements - 10+ years of experience in digital design, preferably within an agency environment, including significant experience in creative leadership or an executive-level design role. - Expert-level UI design capabilities combined with practical front-end development experience and strong knowledge of HTML, CSS, JavaScript, and modern frameworks such as React.js. - Advanced proficiency in Figma, including prototyping, Variables, Auto Layout, design systems, and component-based workflows, along with strong Adobe Creative Suite skills. - Solid understanding of e-commerce ecosystems and platforms such as Shopify and Adobe Commerce, including their technical capabilities and implications for design. - Deep knowledge of UX principles, user research, information architecture, responsive design, mobile-first experiences, and WCAG accessibility standards. - Strong understanding of data and the ability to interpret complex datasets, extract actionable insights, and incorporate them into design strategy. - Demonstrated operational and financial acumen, including experience with capacity planning, workload forecasting, effort estimation, resource allocation, and project budgets. - Exceptional storytelling, presentation, communication, and negotiation skills, with the ability to simplify complex challenges into persuasive client-facing strategies. - Proven ability to build trusted relationships with senior clients and internal stakeholders while confidently leading strategic conversations and feedback processes. - Strong leadership and mentoring capabilities, with the ability to develop multidisciplinary teams and influence outcomes across functions. - A forward-looking mindset and willingness to experiment with AI-powered tools, emerging technologies, and rapid-prototyping approaches. - Strong strategic judgment, attention to detail, and the ability to balance ambitious creative thinking with commercial, technical, and operational realities. ## Benefits - Fully remote work environment with flexibility in how and where you work. - Opportunity to contribute to a growing organization and influence its design vision, processes, and evolution. - Work on high-impact digital and e-commerce projects for recognized North American brands. - Collaboration with leading technology partners and experienced professionals across strategy, design, technology, data, and e-commerce. - Access to a broad multidisciplinary network of 100+ skilled experts. - Opportunities to develop your expertise through training and professional certifications. - Flexible work practices designed to support a healthy work-life balance. - Disconnect-from-work policy, vacation time, and personal days. - Group health insurance, partially funded by the employer, for you and your family. - Opportunity to shape innovative design practices through AI, emerging technologies, and modern digital experiences.