UK - Senior Marketplace Executive

Job description

The Role We’re looking for a Marketplace Senior Account Executive to own day-to-day execution and performance across a portfolio of marketplace clients. You’ll combine hands-on platform expertise with a detail-oriented approach to deliver high-quality output across content, operations, and advertising. You’ll work across a range of clients – from growing brands to established global businesses – supporting their presence on platforms like Amazon, TikTok Shop, eBay and other retailer marketplaces. You’ll play a key role in ensuring listings are optimised, accounts are running smoothly, and campaigns are delivering against performance goals. This is a great opportunity for someone who enjoys getting into the detail, improving processes, testing new ideas, and building expertise across multiple areas of marketplace management. Key Responsibilities Content & Optimisation Manage product listing creation and ongoing optimisation using client-provided assets Develop and enhance images and video content in line with marketplace best practices Write and refine product copy, including A/B testing where applicable Create and update Amazon Stores Use tools (e.g. Amalytix) to analyse content performance and identify improvements Collaborate with Creative teams to support content strategies (including TikTok Shop) Operations & Account Management Monitor daily account health across marketplace platforms Manage and resolve platform cases on behalf of clients Support PO creation and order fulfilment processes to marketplace warehouses Escalate critical operational issues where needed Ensure smooth day-to-day running of client accounts Advertising & Performance Support the creation and optimisation of Amazon Sponsored Ads campaigns Use tools (e.g. Pacvue) to analyse and improve campaign performance Assist in planning seasonal campaigns and new product launches Report on performance and provide actionable recommendations Continuously test and refine campaign creative to improve results Driving Improvement Identify opportunities to improve efficiency, output quality, and performance Stay up to date with marketplace trends and platform updates Contribute ideas to improve processes, tools, and ways of working Share learnings and best practices with the wider team What We’re Looking For Experience working across marketplace platforms (e.g. Amazon, eBay, TikTok Shop) Strong attention to detail and a commitment to delivering high-quality work A proactive mindset with a willingness to learn and develop Confidence working across multiple tasks and priorities An interest in marketplace trends, eCommerce, and digital performance Strong communication and collaboration skills Why Join Us Work across multiple marketplaces, clients, and international markets Build hands-on expertise across content, operations, and advertising Be part of a collaborative and supportive team environment Clear progression path towards Account Manager Why Join Us Work across media, creative, data, and measurement - not just one discipline Lead a diverse portfolio of strategic and consultative client relationships Be part of a collaborative team with a strong and supportive culture Our Package Salary Incubeta pays industry benchmark salaries. Salaries are reviewed regularly and can increase as you progress along your career path. We also offer additional performance-related bonuses, meaning our total compensation is highly competitive. Benefits We offer a credit-based benefits package that allows you to choose from a wide range of options, including healthcare, additional pension contributions, gym memberships and more. Policies Our policies are forward-thinking and industry-leading, and they play a major role in shaping our outstanding culture. You can view a few of them here. Learning and Development We have an in-house team of learning specialists who will support your onboarding and continued development. As a minimum, you’ll have a forward-looking development review every six months to discuss your career goals, with our L&D team on hand to help you achieve them. What to Do Next If you like what you’ve read, hit the Apply button - we look forward to receiving your application. Our Unique Hiring Process We are an equal opportunities employer and are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or ethnicity, nor is disadvantaged by conditions or requirements that cannot be shown to be justifiable. If you are shortlisted, we’ll invite you to the next stage, which typically includes two or three interviews. We love giving feedback, and you’ll be kept well informed throughout the application process.