Underwriting Operations Specialist

Job description

We’re thrilled that you are interested in joining us here at the Amynta Group! The Underwriting Operations Specialist is a key part of the production underwriting capabilities of AmCom Insurance Services. This position is a service-oriented member of the underwriting team and takes ownership of customer service requests. The team member will identify solutions and execute individual process tasks within the insurance policy Lifecyle within customer service standards. The Underwriting Operations specialist will focus on risk bearing transactions and will focus on improving the functionality of our production underwriting team. The Underwriting Operations Specialist will have a level of authority and will have a capability and skill set that supports their development into a production underwriter. The Operation Specialist role can be filled by individuals with experience as assistant underwriters, account managers, raters, or underwriters with experience on the carrier, MGA or agent side. If you have a growth mind set, individual accountability, critical thinking, and are detail-oriented we would love to talk with you about joining our team. As we grow, there will be additional personal and career development opportunities that can be aligned with your core capabilities and personal growth objectives in our underwriting, sales, marketing, data analytics or operation management teams. If you thrive on customer solutions, want to help people, and want to be part of a dynamic team, please apply. Core Responsibilities Support the production UW team with insurance policy life cycle tasks tied to agent service. Ability to rate and execute premium bearing exposure change endorsements with a letter of authority. Identify opportunities for process and customer service improvement. Identify creative solutions to improve underwriting and operational efficiency. Become a power user of our online policy management platforms to deliver creative solutions and new operational procedures. Identify and solve billing and policy issues for agent partners. Identify and solve issues within the insurance policy lifecycle. Monitor and update project management templates in Microsoft teams and communicate to key stake holders. Clearly and amicably communicate with internal and external team. Additional Responsibilities Engage with leadership to solve problems. Provide management information to production underwriters. Assist in development of training materials. Required Skills & Abilities Great attention to detail. Basic underwriting skills. Critical thinking and analytical skills. Proficiency with Excel, PowerPoint, and Word. Ability to multitask and manage your time. Ability to complete individual task work. High organizational skills. Ability to work well with task level service standards. Customer centric mindset. The Amynta Group (the “ Company ”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants. Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.