Unified Communication (UC) Engineer

Job description

Job Title: Unified Communication (UC) Engineer Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular-Long Term Assignment Percentage of Travel Required: Up to 10% Type of Travel: Local * * * The Opportunity This an opportunity to joining the CACI ELITE Team in Stuttgart, Germany supporting USEUCOM in real-world missions as an UC/AV VTC Engineer. Responsibilities A Unified Communications (UC) Engineer designs, implements, and maintains integrated communication systems for an organization, merging various tools like voice, video, and data into a single platform. Their responsibilities include system administration, performance monitoring, troubleshooting technical issues, and collaborating with other IT teams to ensure seamless communication for users. They often work with specific technologies like IP telephony, video conferencing, and instant messaging platforms. System design and implementation: Create and deploy comprehensive communication systems by integrating various tools like voice, video, instant messaging, and email. Administration and maintenance: Manage and configure communication platforms such as Cisco Unified Communications Manager (CUCM), and maintain high availability of services. Troubleshooting and support: Resolve technical issues with voice, video, and messaging systems, and provide escalated support for users. Performance monitoring: Monitor system performance and proactively identify and resolve problems to ensure optimal performance and uptime. Collaboration: Work with other IT teams and vendors to integrate communications systems into existing infrastructure and troubleshoot issues. Project management: Lead and manage projects to improve or expand the organization's unified communications infrastructure. Qualifications Required Certifications- CCNA or CCNP Collaboration and SEC+ or Securtity X/ CASP Clearance level - TS SCI Clearance Experience - At least 5 years experience Technical proficiency: Experience with specific UC products like Cisco's CUCM, Jabber, and other voice and video conferencing systems is often required. Desired Networking knowledge: A strong understanding of networking principles is essential for managing and integrating communication systems. Troubleshooting skills: The ability to analyze issues using tools like packet capture software (e.g., Wireshark) and deciphering system traces is crucial. Project management: The ability to manage projects from start to finish is often needed.. Able to lift at least 50 lbs - What You Can Expect: A culture of integrity. At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation. An environment of trust. CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality. A focus on continuous growth. Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy. Pay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. The proposed salary range for this position is: $82,700 - 173,900 USD CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.