Uniforms & Linen Supervisor

Job description

Job Purpose To supervise and coordinate the daily operations of the Uniform and Linen Room, ensuring that all hotel uniforms, linen, and related items are properly received, issued, collected, sorted, stored, inspected, and maintained in accordance with hotel standards. To ensure adequate availability of clean uniforms and linen for all departments, maintain accurate inventory records, control losses and operational costs, and uphold hygiene, safety, and service quality standards. Primary Responsibilities 1. Daily Operations and Team Supervision 2. Uniform Management and Issuing 3. Linen Control and Inventory Management 4. Quality Control and Hygiene Standards 5. Cost Control and Loss Prevention 6. Communication and Interdepartmental Coordination 7. Compliance, Reporting, and Continuous Improvement Minimum: Lower Secondary School Certificate (Grade 9 / Matthayom 3) or equivalent. Minimum 2 years of relevant experience in Uniform and Linen operations, preferably in a hotel or resort. Previous experience as a Uniform & Linen Attendant or in a similar operational position is required. Previous supervisory experience is an advantage. Knowledge and Skills Knowledge of uniform and linen handling, issuing, collection, storage, and inventory control. Understanding of laundry quality standards, fabric care, stain identification, and basic garment inspection. Basic computer skills, including Microsoft Excel and inventory recordkeeping. Good organizational, communication, coordination, and problem-solving skills. Ability to supervise, train, and motivate team members. Strong attention to detail, honesty, accountability, and cost-consciousness. Ability to work under pressure and respond to changing operational requirements. Personal Attributes Service-minded, responsible, and well-organized. Reliable, disciplined, and able to maintain confidentiality where required. Proactive in identifying problems and recommending practical solutions. Able to work collaboratively with colleagues across all hotel departments. Mercure Rayong Lomtalay Villas & Resort Hotel for travellers looking for local and authentic experiences Open your wings and discover Rayong's coastal charm-crafted details, bold bites, and golden sunsets await. Just 2.5 hours from Bangkok, Mercure Rayong Lomtalay blends authenticity with subtle surprises. The Ocean Wing, beachfront with sea-view villas, and the Garden Wing, 200 meters from the beach with Koh 17 rooftop bar, sit 400 meters apart with a free shuttle. Mercure Rayong Lomtalay Villas and Resort is the newest and the trendiest destination in Rayong with a wide range of accommodation & facilities. Located in two wings, the resort offers spectacular and upscale beachfront rooms to sea view Villas. The resort area caters for all travelers and has an authentic and comfortable design. Thai flowers are integrated in the original and bold personality of the building and add layers of delicacy and freshness to the architecture. Located at Cape Laem Mae Phim, a calm beach 20 mins from Ban Phe Pier for Koh Samet trips, Mercure Rayong Lomtalay offers easy access to local seafood markets, coastal exploration, and island hopping, with pools and KOH 17 Rooftop Bar back at resort.