Upcoming Contact Centre Roles in Melbourne's South Eastern Suburbs

Job description

## **Benefits of Weploy:** - EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri) - Above award hourly rates of $34.48 an hour + super - Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years) - Opportunity to work with some of Australia's leading brands! ## **Your Next Role:** - Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter - Mon-Fri hours (consistent full time hours of 37.5 each week) - Onsite roles - Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day. - As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys. - Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role! - Supportive and bubbly team environment ## **What you Need:** - Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week) - Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus) - Confidence working with numbers and maths - Can do attitude and resilience - Exceptional communication skills both verbally and written - Happy to work onsite in the office - Professional references from previous employers ## **What Next?** Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀