[UPLIVE Company] Head Of Liveops

Job description

As Head of LiveOps at Uplive, you will lead the most crucial division of our business, managing high-impact titles such as. Your role is to drive growth by creating and executing robust product strategies, ensuring operational excellence, and cultivating a high-performing team culture. You will play a key part in Uplive's hybrid transformation, optimizing LiveOps, monetization strategies, and product practices through innovation and automation. ### WHAT YOU WILL DO - **Game Strategy Leadership:** - Division Strategy Development: Formulate and lead the division's strategy, aligning with Uplive's overarching goals, market insights, and team capabilities. - Resource Management: Identify gaps in resources or skills and ensure they are filled effectively to support team success. - Game Expansion & Monetization: Drive the creation of new features, market expansion strategies, and monetization methods for Uplive's top-performing titles. **AI Integration & Advancement:** - Stay Ahead of AI Trends: Keep Uplive informed on relevant AI innovations and integrate them to streamline production and optimize LiveOps. - AI Applications: Apply AI-driven tools to enhance efficiency in production, LiveOps, and operational processes. **Infrastructure and Tool Development:** - Reusable Product Strategies: Lead product strategies that allow for cross-game reusability and scalability. - Tool & Infrastructure Development: Collaborate with cross-functional teams to design and build the infrastructure and tools needed to support scalable operations and automation. **Team Leadership & Development:** - Cross-Functional Leadership: Guide and mentor a diverse, cross-functional team including product managers, game designers, engineers, data analysts, and monetization experts. - Promote Uplive’s Culture: Lead by example to uphold Uplive's core values and culture across the team. - Team Growth: Recruit and develop talent while maintaining a high-performance, innovative, and collaborative environment. - **Monetization Strategy & Execution:** - Monetization Plans: Develop and implement effective monetization strategies for Uplive’s LiveOps products, focusing on the hybrid casual model. - Retention & Engagement: Drive user retention strategies and optimize monetization mechanics to maximize game revenue. **Project Management with Scrum Framework:** - Agile Execution: Apply Scrum principles and methodologies to manage day-to-day operations, ensuring alignment with strategic goals. - Project Oversight: Ensure seamless execution of projects from ideation through to release, optimizing resources and budget allocation across teams. **Performance & KPI Management:** - Setting KPIs: Establish and track key performance indicators for game teams, projects, and the division, ensuring that objectives are met and exceeded. - Data-Driven Decisions: Use KPIs to drive continuous improvement and strategic decision-making. **Contributing to Company Strategy & Culture:** - Strategic Contributions: Act as a key collaborator in shaping Uplive's company strategy, offering insights and feedback to senior management. - Cultural Leadership: Help co-create, maintain, and promote Uplive’s company culture, aligning it with our growth and long-term vision. ### QUALIFICATIONS - Experience: 7+ years in mobile game or app development, with significant experience in LiveOps and hybrid casual titles. - LiveOps Expertise: Demonstrated success in designing and scaling LiveOps systems, including retention strategies and monetization models. - AI Knowledge: Experience implementing AI products or tools to enhance LiveOps and production workflows. - Leadership Experience: At least 5 years in leadership positions, known for building high-performing teams and providing clear direction. - Strategic Thinking: Ability to move from high-level strategy to tactical execution, balancing long-term goals with short-term needs. - Adaptability & Resilience: Skilled at handling ambiguity, shifting priorities, and working in fast-paced environments. - Communication: Strong verbal and written communication skills, with the ability to translate complex concepts into clear directives for diverse teams. - Mobile Game & Ad Tech Knowledge: Solid understanding of the mobile gaming ecosystem and ad tech. - Passion for Music & Games: Genuine excitement for crafting music-based game experiences that resonate with players. - Language: Fluent in English, both written and spoken. ### WHAT WE OFFER - Competitive salary, 100% salary during probation - Performance bonus with 30% of company profit shared with no cap - Full SHUI as Vietnamese Law + Premium Private Medical Insurance and annual health check - Minimum 12 days paid annual leave + 10 days paid sick leave. - 12 days working from home per year - Annual flexi-budget (9.400.000 VNĐ/year) for well-being & personal development - Free daily lunch with 10+ menu options. - Free daily F&B: Snacks, juice, beverage, tea-time - Monthly/Bi-monthly team activity allowance - Company learning trip will be top of countries that we gain most profit. 1st is Korea, next destination is Japan - Sponsored sports activities: badminton, soccer, ... - Sponsored overseas conferences and industry events for all levels. - Modern equipments/AI tool provided.