URGENT: Business Development & Sales Manager (Internal Opening)

Job description

- Make outbound calls to potential clients to introduce our services. - Prequalify leads based on specific criteria before scheduling a discovery call. - Set up and confirm appointments for discovery calls with the sales team. - Conduct discovery calls to assess client needs and understand their pain points. - Present our solutions and recommend suitable assistants based on client requirements. - Facilitate client endorsement interviews, ensuring clients can choose the assistant that best fits their needs. - Ensure a smooth transition for the client and assistant by overseeing the Day 1 onboarding process. - Provide the client with necessary information and expectations for working with their new assistant. - Act as the main point of contact to resolve any initial concerns or questions during the onboarding phase. - Serve as the primary liaison for assigned clients, ensuring satisfaction and retention. - Build and maintain strong relationships with clients, addressing their needs proactively. - Monitor client engagement and identify opportunities for upselling or service improvements. - Gather client feedback to improve the hiring and onboarding experience.