US and International Casualty Claims Manager

Job description

US and International Casualty Claims Manager Location: London Position: Full time, permanent We are seeking an experienced US and International Casualty Claims Manager to lead a high-performing claims team handling complex casualty claims across our international portfolio. This is an excellent opportunity for a technical claims leader who is passionate about people development, delivering outstanding customer outcomes, and driving operational excellence. Key Responsibilities Lead, coach, and develop a team of casualty claims professionals. Oversee the handling of complex US and International Casualty claims. Provide technical guidance on coverage, liability, reserving, and litigation matters. Build strong relationships with clients, brokers, coverholders, TPAs, legal partners, and underwriters. Drive continuous improvement, performance management, and best practice claims handling. Support portfolio performance through effective claims insights and stakeholder engagement. About You Extensive experience handling US and/or International Casualty claims. Proven leadership and people management experience. Strong technical casualty claims expertise and commercial awareness. Excellent communication, decision-making, and stakeholder management skills. Credibility in the London and Lloyd's market and a practical understanding of delegated business. Willingness to travel and attend client and market events. ACII, CII or a similar professional qualification. Why Join Us? This role offers the opportunity to lead a talented team, influence claims strategy, and play a key role in the success of a growing international casualty portfolio. Apply today and be part of our next chapter. What Can You Expect From Us? Alongside a competitive base salary and performance-related discretionary bonus, we offer a broad range of employee benefits. Hybrid Working At MS Amlin we operate a hybrid working model. Our teams spend 3 days a week in the office, balancing flexibility with the collaboration this role needs. About MS Amlin MS Amlin is a leading (re)insurer and part of the global MS&AD Group. With more than 120 years of experience and a strong presence in Lloyd's of London, we help clients navigate complex and demanding risks through specialist underwriting and claims expertise. We are committed to building a workplace where all talent is welcomed and everyone has the opportunity to influence how the business works. Our employee resource groups support our Diversity, Equity and Inclusion goals.