User Experience Designer

Job description

SimplifyNext is a Singapore-headquartered digital engineering firm, with offices in Thailand and Malaysia, working across three converged areas: agentic AI, AI-enabled application modernisation, and intelligent automation. We bring strong business process consulting together with deep technology skills and modern delivery practices – product-centric, agile and AI-assisted. We build bespoke applications and AI systems, and we go deep on the platforms our clients run on, including Microsoft, AWS, ServiceNow, Databricks and UiPath. That combination of engineering depth and platform depth is what our clients come to us for. We build and modernise the systems people depend on daily. Our 300+ practitioners are multi-disciplinary by design – business consultants, software engineers, architects, AI engineers and designers working on the same delivery, not handing off between silos. We focus on delivering outcomes for clients, building strong careers for our people, and staying ahead of the technology curve. We hire because we are growing. We are looking for a proactive, user-centred UI/UX Designer to join our Professional Services team and lead the design of intuitive, scalable experiences across enterprise platforms, digital products and AI-enabled workflows. You’ll work with consulting teams, strategists, technologists and clients to bring large-scale transformation ideas into polished, usable realities. **What You’ll Do** - Lead end-to-end design: from discovery workshops and user research, through wire-framing, prototyping, high-fidelity UI, to design hand-off and developer collaboration. - Facilitate and lead stakeholder workshops (clients + internal teams) to understand user needs, business goals, platform constraints and future-state workflows. - Develop and maintain scalable design systems, style guides and interaction libraries that support multiple solutions (web, mobile, portal, AI assistant interfaces). - Design with a systems mindset: ensure UI/UX aligns with enterprise platforms (e.g., OutSystems, ServiceNow, Power Platform), complex data flows, integrations and multi-step user journeys. - Integrate emerging interfaces: envision experiences that incorporate conversational agents, generative AI assistants, dashboard intelligence and automation triggers. - Conduct usability testing, heuristic reviews and user-feedback sessions. Translate findings into actionable design improvements and measure impact. - Partner with cross-functional teams (consulting, technology, delivery, QA) to ensure design intent is faithfully implemented and outcomes meet both user and business metrics. - Mentor and support junior designers and design-ops contributors: uplift the design capability of the broader team and drive continuous improvement. **What You’ll Bring** - 5+ years of professional experience in UI/UX design, ideally in consulting, digital product or enterprise services contexts. - A strong portfolio showcasing full-lifecycle design work: research, strategy, wireframes, prototypes, high-fidelity UI, design system or component library contributions. - Proficiency in Figma (or similar tools) and/or Adobe Creative Suite; solid understanding of responsive design, accessibility (WCAG) and enterprise UI patterns. - Demonstrated experience conducting user research and usability testing (qualitative and quantitative insights). - Comfort working with enterprise platforms, integration-rich environments and technology-driven constraints (data-heavy dashboards, partner ecosystems, automation flows). - Excellent communicator: able to translate design rationale to stakeholders (business + tech) and collaborate with developers to ensure delivery fidelity. - A curious, proactive mindset with strong problem-solving skills - comfortable navigating ambiguity, evolving scope and emerging technologies (chatbots, AI assistants, automation). **Why Join Us** - Be at the forefront of large-scale digital transformation initiatives across industries in Southeast Asia - see your work drive real business impact. - Join a modern consultancy that values creativity, learning and career growth: we invest in training, certifications, and from RPA to agentic AI you’ll have exposure to fast-moving, high-impact projects. - Work in a collaborative, forward-thinking culture where designers are strategic partners in shaping solutions, not just UI implementers. - Enjoy flexibility, autonomy and opportunity to work across diverse industries and technologies, with mentoring and leadership pathways for those who aspire (e.g., lead designer, design-lead in practice). At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.