User Research Intern

Job description

Sleeper is building the leading platform to connect friends over sports. On Sleeper, fans can check scores, play games, chat, share memes, and more. We have over 10 million fans on our platform worldwide, and we continually add new games and social features to expand the ultimate digital playground for sports fans. - Hybrid (2 days): SF Bay Area - Remote: California (non-SF), New York City, or PST hours, with willingness to relocate full-time About the Design and Research Team - We’ll jump into any sport or game together—sometimes in the name of “research.” - We work hard and play hard, from bi-annual design trips to game-time and company-sponsored fantasy leagues - We’re customer-obsessed and proud to craft experiences users love If You’re Drafted, You’ll… - Support research projects and help synthesize findings for the team - Monitor users’ app engagement metrics using internal dashboards - Conduct benchmarking and ongoing monitoring of our competitors for updates - Help set up and take part in UX quality assurance reviews We’re scouting for team players who… - Are pursuing a degree in a related field with a graduation date in 2025, or new grad with around 1 or fewer years of experience - Understand the fundamentals of user research and have a strong attention to detail - Love collaborating and can juggle multiple projects - Thrive in a fast-paced environment as a proactive self-starter—at Sleeper, we go above and beyond and sweat the details - Have an eagerness to learn and are genuinely curious or passionate about sports Extra points if you… - Hold a degree in HCI, information sciences, stats, data analytics, human-centered design, or a related field - Have run usability tests—in-person or remote—for mobile apps - Are skilled with remote testing tools, surveys, or analytics dashboards - Have experience with fantasy sports, daily fantasy, or sports betting—or just a serious passion for football or basketball More about the internship... - Join a small cohort of interns collaborating with mentors and senior team members. - Get onboarded to our research process and ramp up to full projects, including a capstone. - Completing the 12-week program gives you priority for our open full-time roles. Sleeper believes in quality over quantity, and intentionally keeps our team small as a result. In past roles, our team members found it very hard to make a big impact when companies grow too large in size, which has a detrimental effect on the product and the impact any single individual can have. Our team includes designers, engineers, product experts, and finance & operation focused on one thing — connecting people over sports. We believe in fair and equitable pay. Certain locations in the United States require job postings to include a reasonable estimate of the base salary range and/or a general description of benefits and other compensation applicable to the role. For this role in those locations, a reasonable estimate of the base compensation range for new hires is $20 USD to $32 USD per hour. No overtime work allowed, and the internship will be for 3 months or otherwise negotiated; salary upon potential, full-time conversion will be adjusted and further negotiated. Please note that the compensation range for this role takes into account a wide range of factors that are considered in making compensation decisions including, but not limited to, skill sets; experience and training; licensure and certifications; and other business and organizational needs. The policy of Sleeper is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity. Sleeper is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by sending an email to jobs@sleeper.app. Sleeper is backed by Silicon Valley’s top investors, including Andreessen Horowitz, General Catalyst, and Expa. To learn more, visit us online at www.sleeper.com http://www.sleeper.com