USLI Consulting AI Enablement (Senior Associate)

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Job Description Job description Service Line CBS Sub-service Line AWS Location Taguig City, Philippines No. of positions 1 Title USLI (Consulting – AI Enablement) – Senior Associate Rank 65 Grade Type of Employment Permanent Overall Years of Experience 4-6 years Relevant Years of Experience 2-3 years Requisition Date Resource On-board Date Required Qualification Position Summary As an Individual Contributor within USLI Consulting – AI Enablement, • You will act as the central point of contact for Consulting AI-related inquiries, ensuring high-quality and consistent service to a broad user base. • You will assist Consulting practices in accessing and understanding AI governance and reporting dashboards • This role requires high flexibility to handle volume spikes triggered by organizational communications and to adapt to changing priorities. • Monitor AI tool license utilization and consumption trends. • Notify practices when usage exceeds allocated budgets. • Coordinate with stakeholders and connect users to the appropriate teams for issue resolution. • Coordinate with stakeholders and connect users to the appropriate teams for issue resolution. • Provide oversight and follow-up on requests and operational activities. Skills Requirement Essential skills • Exceptional communication skills (written and oral) for managing high-volume email correspondence. • Strong organizational skills with an eye for detail in tracking licenses and compliance. • Proficiency in MS Office (Word, Excel, PowerPoint). • Ability to work effectively as part of a team while managing individual deliverables Desired technical skills • Experience in project coordination and supporting a Project Manager (PM) in day-to-day operations. • Exposure to AI tool usage and reporting. • Flexibility to adjust to shifting priorities and evolving business needs Desired Behavioural Skills • Exceptional communication skills - both written and oral • Demonstrate strong organizational skills and structured thinking abilities • Maintain/update all project related trackers e.g Project plan, Risk tracker, budget tracker etc. • Demonstrate strong interpersonal and analytical skills • Demonstrate an eye for detail • Be flexible and willing to adjust responsibilities to align with developing business needs Other requirements • Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change • Responsible for supporting PM with the day-to-day management and smooth operation of various projects. Roles and responsibilities Key Relationships • EY leadership across functions, service lines and geographies • EY Internal project teams around the world Accountabilities • Inquiry & Communication Management: Act as the primary point of contact for AI inquiries, performing email triage and redirecting users to appropriate resources using standardized templates and FAQs. • License Management: Handle manual provisioning of licenses for AI tools (e.g., ChatGPT Enterprise) and coordinate with license management teams to ensure proper utilization. • Compliance Tracking: Follow up on pending compliance requirements, such as attestation forms, and maintain accurate trackers for issued licenses. • Operational Support: Support the development of centralized resources like SharePoint sites and knowledge bases to standardize responses. • Project Coordination: Monitor and report on project constraints (Time, Cost, Scope) and maintain project documentation, meeting minutes, and status reports. • Technical Support (Optional): Opportunity to support the build-out of automation solutions (e.g., Power Automate) for trial management systems Skill Set Requirement Matrix Technical Competency Requirement N/A Fundamental Awareness Novice Intermediate Advanced Expert Microsoft PowerPoint Essential ✓ Microsoft Word Essential ✓ Microsoft excel Essential ✓ Microsoft Project Essential ✓ Operational Competency Requirement N/ A Fundamental Awareness Novice Intermediate Advanced Expert Program/Project Management Essential ✓ Communication skills (Comprehend, Verbal & Written) Essential ✓ Initiate/Plan/Execute/Monitor & Control/Report/Close Essential ✓ Comms/Financial Management/ Integration/Procurement/ Quality/ Essential ✓ Project planning Essential ✓ Resources/Risk/ Schedule/Scope Essential ✓ Change Management Essential ✓ Business engagement: Change Governance, Strategy & Plan/Vision & case for Change/Culture alignment/Sponsors/Stakeho Essential ✓ 3 lder Management & Communications. Business Readiness: Plan readiness/Conduct readiness assessment/ Change impact analysis/Training /Aligning organisation & roles Desirable ✓ Business Adoption: Agree metrics/post implementation support/tracking & monitoring/lessons learned/transfer knowledge Desirable ✓ Organizing Desirable ✓ . EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.