UX Designer - C3 - CXP

Job description

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. ### **The opportunity** At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: - [The work we do and the innovation we drive](https://www.valtech.com/work/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025) - [Our values of share, care and dare](https://www.valtech.com/career/our-values/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025) - [A workplace culture that fosters creativity, diversity and autonomy](https://www.valtech.com/valtech-as-workplace/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025) - [Our borderless, global framework, which enables seamless collaboration](https://www.valtech.com/about/offices/?utm_source=greenhouse&utm_medium=website&utm_campaign=gl_ta_talent-acquisition_aw_ba_job_description_template&utm_term=website-applicants&utm_content=job-applicants_week192025) **The role** As a **UX Designer**, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring **5-8 YEARS** of experience, a growth mindset and a drive to make a lasting impact. You will thrive in this role if you are: - A curious problem solver who challenges the status quo - A collaborator who values teamwork and knowledge-sharing - Excited by the intersection of technology, creativity and data - Experienced in Agile methodologies and consulting (a plus) **Role responsibilities** We are looking for a **UX Designer with 5–8 years of experience** who can take ownership of the UX process and do the **UX heavy lifting** — from understanding customer needs and business objectives to defining problems, shaping experiences, and delivering thoughtful, user-centric solutions. The ideal candidate is not just someone who creates screens. You should be able to **understand customers, speak their language, challenge assumptions, simplify complex problems, and translate insights into meaningful experiences.** **What You’ll Do** - Lead UX activities across projects, from discovery and problem definition through to final experience design. - Understand **customer needs, behaviours, pain points, motivations, and expectations**. - Conduct and support user research, interviews, workshops, journey mapping, personas, and usability testing. - Translate customer and business requirements into clear **UX strategies and solutions**. - Define information architecture, user flows, journeys, wireframes, and interaction models. - Create prototypes and validate concepts with users and stakeholders. - Identify usability issues and continuously improve the experience based on evidence and feedback. - Work closely with UI designers and development teams to ensure UX intent is carried through to the final product. - Collaborate with product owners, business stakeholders, and clients to align user needs with business goals. - Present and articulate design decisions clearly, using **customer and business outcomes rather than design jargon**. - Challenge existing assumptions and propose better, simpler, and more effective solutions. - Contribute to design systems, UX standards, and reusable patterns where appropriate. **What We’re Looking For** **Must Have** - **5–8 years of professional UX design experience.** - Strong understanding of **human-centred design and UX methodologies**. - Demonstrated ability to independently drive UX work and take ownership of complex problems. - Strong ability to understand **customer needs and speak the customer's language**. - Experience translating ambiguous requirements into clear UX problems and actionable solutions. - Strong skills in: - User journeys - Information architecture - User flows - Wireframing - Prototyping - Usability testing - UX research - Interaction design - Strong communication and storytelling skills. - Ability to explain **why** a design solution is right, not just **what** was designed. - Experience working directly with clients, stakeholders, product teams, and developers. - Strong proficiency in **Figma** or equivalent UX/design tools. **The Person We’re Looking For** We value **problem-solvers over screen-makers**. You should be someone who: - Starts with the **customer problem**, not the UI.